Software Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

A Software Engineer's main purpose is to help design, build and optimize Microsoft SQL Server databases for a cloud-based commercial software development project. Software Engineers use tools and methodologies to create representations for functions and user interfaces of desired products. This position may also be responsible for building data imports for customers. Day-to-day duties include developing high-level product specifications with attention to system integration and feasibility.

How will you make an impact?

1. Work with Sr DBA to obtain database specifications and requirements

2. Design, build, and implement databases to support new software development

3. Review and maintain server backups

4. Architect and maintain a large-scale data infrastructure based on NoSQL technologies.

5. Stress test and optimize the system for efficiency in a distributed database environment

6. Responsible for writing the critical framework components and the more complicated sections of the system.

7. Analyze internal processes

8. Maintain and support advanced ETL processes

9. On occasion, work closely with customers to build custom data imports

10. Provide maintenance and support for database servers

11. Be responsive and flexible with ad-hoc requests

12. Develop and foster a team atmosphere that exhibits teamwork within the department and with other departments and clients

13. Other duties as assigned.

Have you got what it takes?

1. Bachelor’s Degree in Computer Science/Information Technology or related field, or nearing graduation. Equivalent work experience and internships will be considered.

2. Relational database experience (MS SQL preferred)

3. Understanding of database design for data driven applications

4. C#, ASP.NET a plus

5. Analytical thinking with good troubleshooting skills

6. Skilled in database architecture and optimization techniques

7. Good at communicating with technical and non-technical business associates

8. Highly motivated with a good work ethic

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8531

Reporting to: Manager, Engineering, CX

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.