Software Engineer II – Backend – ResTech - Copilot

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Office in Mexico. Our Mexico City MCC will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day. 

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Software Development Engineer to own the development of our in-store technology as part of Commercial Product & Platform organization. The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Software Engineer II role reports to the Sr Engineering Manager, Chapter Lead. In this role, you will be responsible for the design, development, testing, and maintenance of McDonald’s restaurant software. Restaurant Technology software includes an application user interface, API layer software, data management, and data communication with external systems. The software needs to meet stringent reliability and performance requirements as well as the needs of our customers.

The biggest area of increase in our spending has been on technology, which is helping to drive our growth. We’re looking at how to use technology to improve customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

Responsibilities

•  Working in a software development team for Restaurant software applications that support the design and development of new functionality.
•  Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations, and actively participating in and executing the scrum process.
•  Design, implement, test, deploy and maintain innovative software solutions for web applications.
•  Use software engineering best practices to ensure a high standard of quality and create innovative software solutions to transform service performance, durability, cost, and security.
•  Provide mentorship and guidance to junior engineers on the team.
•  Providing frequent progress updates to the direct manager and other stakeholders.

•  Bachelor's degree in Computer Engineering, Computer Science, or similar engineering discipline or equivalent years of experience.
•  2+ years of experience in software development projects using C# and ASP.NET Core (preferred) or ASP.NET web development.
•  1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems, writing software requirements, design, and related engineering documentation.
•  Experience with cloud technologies, such as Kubernetes, Docker, IaaS.
•  Proven leadership abilities in an engineering environment in driving operational precision and best practices.
•  Experience developing software within an Agile environment, unit testing, effective code reviews, and utilizing SDLC effectively for efficiently delivery high quality software.
•  Strong knowledge of a services-oriented and API-based software architecture that includes experience with NoSQL databases.
•  Experience developing and releasing software within a CI/CD environment using GitHub actions or similar.
•  Demonstrated the ability to work in a variety of client settings and in a team-oriented, collaborative environment and working effectively in a remote environment.
•  Ability to take a project from scoping requirements to launch to delivery.
•  Good written and verbal communication skills, initiative, and self-starter.

Preferred Qualifications

•  Experience with QA frameworks such as Cypress and Postman.
•  Experience with vanilla JavaScript.
•  Experience with React Native or other front-end frameworks, such as React, Vue, Angular, and NextJS.
•  Experience with relational databases.
•  Experience with network client/server architecture.

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