Software Engineer, Machine Learning

1 Hour ago • 6 Years +

Job Summary

Job Description

Glean is seeking Software Engineers specializing in Machine Learning to develop cutting-edge search and assistant products for work. The role involves working on various systems, including query understanding, document understanding, and domain-adapted language models. Engineers will invent new signals to personalize search engines, train models to capture interactions, design ways to adapt language models, and combine LLMs with search engines to answer complex questions. They will also write robust, maintainable code and mentor junior engineers or learn from experienced ones. The role emphasizes customer focus, collaboration, and proactive problem-solving to achieve significant impact.

Must have:

6+ years of experience
BA/BS in computer science or related degree
Experience with search, recommendation, or NLP
Strong analytical skills and ability to work with data
Ability to design, build, and ship production-ready models
Proficiency in ML framework of choice
Strong coding skills (Python, Go, Java, C++)
Team player and willingness to take ownership

6 skills required

6 skills required for this role

Add these skills to join the top 1% applicants for this job

java

python

slack

leadership

team-player

cross-functional

Job Details

ABOUT GLEAN

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

ABOUT THE ROLE

Glean is looking for engineers to help build the world’s best search and assistant product for work. Our engineers work on a range of systems across the stack, including query understanding, document understanding, domain-adapted language models, natural language question-answering, evaluation, and experimentation. We interact regularly with customers, deeply understand their pain points, and use whatever tool is necessary, simple or complex, to solve their problems.

What you will do and achieve:

Invent new signals to improve the personalization of our search engine
Train a model to capture interactions between signals in our ranking system
Design smarter ways to domain-adapt language models to each customer’s corpus
Discover new ways of combining LLMs with search engines to answer complex questions
Write robust code that’s easy to read, maintain, and test
Mentor more junior engineers, or learn from battle-tested ones

Who you are:

6+ years of experience
BA/BS in computer science, math, sciences, or a related degree
Experience working with search, recommendation, natural language processing, or other large systems involving machine learning

Key knowledge and skills:

Strong analytical skills and ability to work with data
Proven ability to design, build, and ship production-ready models
Proficiency in your ML framework of choice
Strong coding skills (Python, Go, Java, C++, ...)
Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.