Solution Designer

Solution Designer (Visual Collaboration)

Ready to become a Wriker?

Join us as a Solution Designer with a focus on visual collaboration content creation. You will help our customers and prospects realize the impact of Wrike’s solutions. In this role, you'll use Wrike + Klaxoon (a Wrike company & Visual Collaboration Solution) to craft compelling templates, technical solutions, and demo content for multiple channels that visualize intricate business scenarios and can be used by both GTM teams and customers/prospects. To thrive here, you’ll need insatiable curiosity, a love of learning, storytelling finesse, and technical acumen.

More about Your team

Solution Innovation team is a key strategic stakeholder in Wrike’s vertical and horizontal GTM strategy, and the team owns the solution creation and business value articulation across an ever increasing number of workflow solutions. You will report to the Manager of Solution Innovation for day-to-day work.

How we work?

Utilize Klaxoon and Wrike (with other design tools, from time to time) to create content with an emphasis on visual collaboration and technical design.

Engage closely with stakeholders in an agile approach, participating in daily standups and planning meetings to sync on priorities and progress.

Operate in a hybrid work mode, ensuring flexibility and collaboration across global teams.

How You’ll make an impact

• By using Klaxoon and Wrike to design and iterate on in-product templates, technical solutions, and demo content that address specific industry needs and enhance customer experience with newly released Wrike functionalities.
• By aligning Klaxoon and Wrike demo stories with use cases to tell a consistent story.
• By resolving help requests for Wrike and Klaxoon platforms from GTM teams.
• By engaging with internal stakeholders and customers to gather feedback, refine content, and ensure alignment with business objectives and customer expectations.
• By working autonomously to generate creative solutions benefiting our broader Sales and Success teams, increasing scalability and reusability in our content strategy.
• By partnering with product teams to share feedback and support customer-facing scenarios.

You will achieve your best if you have

• Genuine curiosity and enthusiasm for continuous learning and development, along with openness to feedback and adaptability in a fast-paced environment.
• Visual design skills with a focus on technical design to create beautiful and impactful templates, solutions, and prospect experiences across Klaxoon / Wrike demo content.
• Aspire to technically master the Klaxoon and Wrike platforms in order to provide subject matter expertise to GTM teams and customers/prospects.
• Strong communication skills, capable of presenting technical information with clarity and engagement.
• A desire to operate in a fast-paced environment with a combination of pre-planned and ad-hoc activities.
• An empathetic and proactive approach to understanding customer challenges and converting technical features into value-driven stories.
• A detail-oriented nature with exceptional organization and project management abilities, capable of juggling multiple projects.
• A strong team-player ethos with the ability to work effectively with diverse groups, coupled with self-starting and ownership skills.

You will stand out with

• Experience/portfolio within visual design / collaboration tools such as Klaxoon, Miro, Mural, Lucidcharts, Figma - including a portfolio of work(s) to share.
• A proven track record of creating impactful content (templates / solutions / demos) that align with business and customer needs in the technology sector.
• Business experience within Marketing, Professional Services, PMO, or Manufacturing organizations.
• Systems Thinking mindset or experiences with standing up processes for how teams accomplish a job to be done
• Prior experience with Wrike or other Project/Work Management platform.