Solution Specialist, People Systems

1 Day ago • 1-2 Years

Job Summary

Job Description

Grab, Southeast Asia's leading superapp, is seeking a Solution Specialist for People Systems at Grabber Technology Solutions (GTS). This role focuses on revolutionizing the technology experience for Grabbers by empowering the team with seamless and innovative solutions. The specialist will support and coordinate HR Systems matters, including change requests and issue resolution. Responsibilities include assisting with the review, testing, and implementation of new Workday features, maintaining Workday systems as a functional and technical expert, and performing system administration functions such as business process configuration, custom reporting, security, and bulk data processing using EIBs and interfaces. The role also involves identifying automation opportunities, recommending process improvements, providing advice on HR Systems queries, developing user documentation, training users, and assisting with change management and communication plans. The ideal candidate will have experience with Workday business configuration, security administration, custom reporting, analytics, and EIBs, with exposure to Workday modules like Core HCM, Leave and Absence, Benefit, Advanced Compensation, and Time Tracking. Experience with at least one Workday implementation cycle or post-production support is required, along with strong data analysis, organizational, and problem-solving skills, and knowledge of audit and data privacy regulations.
Must have:
  • Workday configuration, security, reporting, analytics, EIBs
  • 1-2 years Workday experience (Core HCM, Leave, Benefit, etc.)
  • 1 Workday implementation or post-production support
  • Requirements gathering, fit-gap analysis, design, UAT
  • Strong data analysis, organization, problem-solving
  • Knowledge of audit and data privacy regulations
Perks:
  • Term Life Insurance
  • Medical Insurance
  • GrabFlex benefits package
  • Parental leave
  • Birthday leave
  • Love-all-Serve-all (LASA) volunteering leave
  • Grabber Assistance Programme
  • FlexWork arrangements

Job Details

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be reporting to Solution Manager II, People Systems.

The Day-to-Day Activities

  • Support and coordinate HR Systems matters such as change request and issue resolution.
  • Assist in the review, testing and implementation of the new Workday features to stay up-to-date on all Workday releases and fixes.
  • Maintain and manage Workday systems; serve as functional and technical expert.
  • Perform system administration functions including business process configuration, complex report configuration, security, processing and loading bulk data using EIBs, and interfaces.
  • Identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
  • Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
  • Provide timely and accurate advice; recommendation to stakeholders on HR Systems queries.
  • Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
  • Assist in the development of change management, communication and training plans.

Qualifications

The Must-Haves

  • Knowledge and experience with Workday business configuration, security administration, Workday custom reporting, analytics and EIBs.
  • With 1-2 years experience and exposure to Workday modules such as Core HCM, Leave and Absence, Benefit, Advanced Compensation, Time Tracking.
  • Had at least 1 implementation cycle of the Workday module or Post Production support experience.
  • Experience in requirements gathering, fit gap analysis, design, and user acceptance testing (UAT)
  • Strong data analysis, organisational and problem-solving skills
  • Knowledge of audit and data privacy regulations.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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