Solutions Architect (Pre-Sales)
Job Summary
Job Description
Barracuda is seeking a Solutions Architect to provide comprehensive presales support to customers. This role involves facilitating workshops, validating technical requirements, answering advanced technical questions, conducting security assessments, and collaborating with sales teams. The Solutions Architect will also follow up with prospective customers during the evaluation phase, ensuring they receive necessary support and information. The company aims to make the world safer by providing accessible, cloud-enabled, enterprise-grade security solutions that protect email, networks, data, and applications. Barracuda is an equal opportunity employer.
Must have:
- Provide presales support to customers
- Facilitate workshops and validate requirements
- Answer advanced technical questions
- Conduct security assessments
- Collaborate with sales teams
- Follow up with prospective customers
- Deliver product demonstrations
- Respond to RFIs and RFPs
- Experience in sales operation/consulting/sales engineering
Good to have:
- Gather client requirements
- Perform fit-gap analysis
- Shape high-level client solutions
- Manage deep technical engagements
- Contribute to partner training
- Qualify opportunities
- Position against competitive solutions
- Engage with internal resources
- Remediate client network vulnerabilities
- Ensure smooth pre-sales to post-sales transition
- Leverage specialized sales engineering knowledge
- Work on project-oriented goals
- Work with channel solutions teams
- Analyze sales data
- Develop sales process improvement strategies
- Help channel partners build competence
- Bachelor’s/Master’s degree in sales/business administration
1 skill required
Job Details
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
The Solutions Architect is responsible for providing comprehensive presales support to Barracuda’s customers. This role facilitates workshops, validates technical requirements, answers advanced technical questions, conducts security assessments, and collaborates with sales teams on project transitions. This role also follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information.
Responsibilities:
- Works on gathering client requirements, performing fit-gap analysis and shaping high level client solutions based on Barracuda’s products
- Manages deep technical engagements, such as briefings, proof of concepts, architectural design sessions, and hackathons
- Contributes to the delivery of workshops, bootcamps, and trainings necessary to build partners’ technical skills
- Delivers compelling product demonstrations and presentations to showcase the features and benefits of network security solutions
- Works on projects involving the task of qualifying opportunities, validating technical requirements, and providing appropriate product recommendations to ensure customer needs are met
- Answers advanced technical questions, overcomes objections, and helps sales position against competitive solutions to secure customer buy-in
- Responds to complex RFI’s and RFP’s and engages with appropriate internal resources like sales, product management, product marketing, CSE’s, and others when necessary to help close opportunities
- Conducts security assessments and audits of client networks to identify vulnerabilities and recommend solutions for remediation.
- Follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information
- Collaborates with sales teams to ensure the smooth transition of projects from pre-sales to post-sales phase and offer guidance on network security design and configuration based on client requirements
- Leverages specialized sales engineering knowledge in breadth and/or depth to a variety of issues/projects within the team
- Works in a project-oriented manner contributing towards team-level goals
- Works closely with channel solutions teams to identify customer needs and provide tailored solutions
- Assists channel solutions team in analyzing sales data and/or developing strategies for sales' process improvement
- Works with Key Channel Partners and Distributors to help them build Competence
Qualifications:
Education:
- Bachelor’s / master’s degree in sales, business administration or equivalent
Experience:
- 5+ year of experience in sales operation, consulting, sales engineering or equivalent
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