About the job

SummaryBy Outscal

Stake seeks a passionate sports & betting enthusiast for their Latam Sportsbook team. This role involves live-time bet monitoring, customer profiling, identifying unusual betting patterns, and analyzing large datasets. Knowledge of Colombian & Peruvian sports is essential, with experience in odds compiling & trading being highly beneficial.

We’re looking for a sports and betting enthusiast to join the Latam Sportsbook team. Reporting to the Sportsbook Manager, you will be part of a new team primarily managing the trading, risk & content management amongst other aspects of the product. This is all to ensure it meets the needs of the Stake customers and giving them a first-class experience.

No day will ever be the same. Tasks will include: live-time monitoring of bets; client customer profiling; identifying any unusual betting patterns/behaviours; and back-end reporting on what is a 24/7 betting schedule. You will work through large betting data sets to analyse information to assist with the above, therefore analytic skills are a must.  

Working closely with the Sportsbook Manager, you’ll be looking for data that supports the decision making and then communicating findings to other colleagues, teams and external partners. Risk will also be a constant component of the job, requiring you to maximise customer experience as well as profitability. Therefore, it is essential the candidate has working knowledge/fundamentals of Sports betting.  You’ll develop strong working relationships with the Sportsbook team, Marketing, Customer Support function and the wider Easygo business, all in the interest of the Stake brand. Therefore, the experience and/or the ability to work interdepartmentally across a global business will be required.

Responsibilities

  • Customer & risk management – profiling and segmenting customers, in addition to monitoring betting activity both retrospectively and in real time
  • Reporting on product performance, including daily and weekly product performance reviews
  • Providing level 2 support to our customer support team, assisting them in dealing with customer queries
  • Site content management – including optimization of content and overall quality control
  • Running backend reports for in-depth analysis

Requirements

  • A passion and interest for both sports and betting.
  • Excellent analytical skills with a keen eye for detail.
  • Excellent communication skills.
  • Industry experience is preferable, specifically odds compiling and trading.
  • Ability to work a rota of shifts flexible to the business requirements.
  • Ability to work any 5 of the 7 days, which will include shifts between hours of 07:00 - 21:00.
  • Knowledge of Colombian & Peruvian sports is essential, with a wider knowledge of Latam preferrable.
  • Knowledge of spread betting (and the relationship between spread and fixed odds trading).
  • Knowledge and interest in Esports would be highly beneficial.
  • Knowledge of fixed odds market and the principles involved in pricing and trading sports events.
  • Knowledge of Sports and/or Casino terminology.
  • Responsible Gaming experience.
  • Proficient with Google suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom.

Benefits

Some of the perks of working for us:

  • Flexible working hours
  • Team socials and ad-hoc get-togethers, and events for you to get involved in (if you wish)
  • Annual training and development budget

And we have many many more initiatives that we will be rolling out.

“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”. We believe that the unique contributions of everyone at Stake are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

 

About The Company

Easygo is a well-established global tech startup, we pride ourselves on being early adopters, progressive in our approach and adaptable to the ever-changing technology landscape. Our core focus is in the online gaming space building well-designed casino games, crypto platforms, and sportsbooks built on our "provably fair"​ algorithms. The products we build are used by millions of people around the world including Drake and you’ll see their logos on an EPL team, the UFC, advocated by e-gamers and in a number of other sporting places.

The last 2 years have been huge for us, we have grown from 20 to 100+ team members. Whilst the products that we build are global we have two amazing offices in the same building in the heart of the CBD with all the bells and whistles you could ever want. Including an in-house barista, pool, and table tennis tables, PS5 and Nintendo Switches, a meditation room, help yourself drinks fridge and snack wall, catered breakfast daily, weekly massages and team lunch. 

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