Sportsbook Product Specialist

As a Sportsbook Product Specialist, you will drive the product vertical's development, focusing on digital positioning, promotional strategy, user experience, and customer support. You will bridge the global team, regulators, and vendors to ensure high customer satisfaction with the sportsbook. The team fosters a collaborative and inclusive environment, valuing teamwork and growth within a well-established tech startup specializing in online gaming, casino games, and sportsbooks.

Must Have

• Monitor market performance and GGR requirements.
• Guide SB trading team to improve results.
• Localize events and markets for maximum offer.
• Develop Sports Promotional strategy for Marketing.
• Support customer service escalations.
• Benchmark local SB operators.
• Engage in commercial discussions with SB vendors.
• Proficient in English with excellent communication skills.
• Minimum 3 years in gaming or digital industry.
• Experience with tech platforms and product development.
• Proficient in Google Suite, Slack, Air table, Intercom.

Good to Have

• Sports & Gambling knowledge advantageous.
• Startups knowledge advantageous.

Perks & Benefits

• Flexible working hours
• Life insurance coverage
• Medical Insurance
• Additional vacation days
• 7 personal days off per year
• Office amenities
• Birthday gift card
• Team socials and ad-hoc get-togethers
• Annual training and development budget

What you will do:

As a SB Product Specialist, you will ensure the development of the product vertical including the digital positioning, the promotional strategy, user experience improvement and customer support. You will act as an engine between the global team, the regulators, and vendors to ensure maximum customer satisfaction with our sportsbook.

Your Squad:

Our team is all about good vibes and working together like a tight-knit crew. We create a warm and inclusive environment where everyone feels welcome. So, if you've excelled in develop of a product, we want you on our team! We're big on collaboration, celebrating wins, and helping each other grow.

Our Story:

We are a well-established tech startup, we pride ourselves on being early adopters, progressive in our approach and adaptable to the ever-changing technology landscape. Our core focus is in the online gaming space, building well-designed casino games, and sportsbooks.

Main Duties and Responsibilities:

• Monitoring of market performance vs GGR requirements.
• Monitoring of SB market performance and guidance to the SB trading team to improve the results according to the local needs.
• Events and markets localization to ensure the max offer
• Provide Sports Promotional strategy to Mkt team.
• Support CS escalations.
• SB constant local operators benchmarks.
• Commercial discussions current SB vendor that can boost our current offer.

Requirements:

• Must be proficient in English and have excellent comms skills, both written and verbal.
• Minimum of 3 years’ experience working in the gaming or digital industry.
• Experience of working with tech platforms and product development.
• Motivated, hardworking, able to manage self and other tasks to meet required deadlines.
• Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Air table & Intercom.
• Attention to detail.
• Sports & Gambling knowledge advantageous.
• Startups knowledge advantageous.

Benefits:

Some of the perks of working for us:

• Flexible working hours
• Life insurance coverage
• Medical Insurance
• Additional vacation days
• 7 personal days off per year
• Office amenities.
• Birthday gift card
• Team socials and ad-hoc get-togethers, and events for you to get involved in (if you wish)
• Annual training and development budget