Sr. Analyst Warranty Cost Recovery

Location(s): Mexico City

Job Schedule: Full-time, Hybrid

Education Requirement: Bachelor’s degree in engineering, Statistics, Mathematics, Analytics, or Data Science (or equivalent experience)

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Sr. Analyst Warranty Cost Recovery to join our team in Mexico City. This role supports the Total Customer Satisfaction Division by analyzing and reporting warranty claim activity, driving cost recovery efforts, and contributing to Nissan’s brand value and profitable growth

A Day in the Life:

• Prepare and analyze monthly warranty claim activity reports and deliver insightful month-end analysis to stakeholders
• Conduct quantitative and Weibull analyses to identify key issues and trends in warranty data
• Collaborate with stakeholders to ensure reporting aligns with business needs
• Apply analytical tools to solve business problems and improve warranty cost recovery
• Understand dealer processes to provide actionable recommendations

Who We’re Looking for:

Required:

• Bachelor’s degree in a related field or equivalent experience
• Advanced English Level
• 5+ years of experience in data/statistical analysis and dealer operations
• Strong leadership, project management, and analytical skills
• Advanced proficiency in MS Excel (Macros, Pivot Tables, VLOOKUP), relational databases (Access, Oracle, SQL, Snowflake)
• Excellent communication skills, including executive-level presentation capabilities

Desired:

• Experience in Manufacturing, R&D, or Supply Chain Management
• Familiarity with automotive suppliers and warranty policies
• Experience with budget forecasting and tracking
• Knowledge of vehicle systems and dealer operations
• Experience with visualization tools (Tableau) and mainframe FOCUS

Reporting Line:

Reports to: Mgr Engineer TCS

Supervisory capacity: None

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information.  By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.