Sr Director, Renewals Management

Description

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

We are looking for a Senior Director, Renewals Management to focus on retaining and expanding Egnyte’s renewal base, encouraging a culture of cooperation and growth, and developing stronger relationships with customers. This person will focus on retaining and expanding our renewal base while developing stronger relationships with our customers. This role will be highly visible within the organization and is responsible for defining the next phase of Egnyte’s renewal strategy, evolving the organization and processes that will result in an execution plan to optimize our renewals business globally. This individual must be able to work with leaders’ cross-functionally to develop and implement business processes that drive efficiency and performance improvement across multiple financial and organizational metrics. The ideal candidate will have successful leadership experience in SaaS renewals as well as experience carrying significant revenue responsibility in a high volume, high velocity transactional setting.

If you get excited about the opportunity to both strategize and roll up your sleeves to drive meaningful growth & expansion of our business than we should talk!

WHAT YOU’LL DO:

• Own the elevation of the Renewals playbook and selling strategies collaboration with our Enterprise Sales teams
• Drive expansion opportunities at time of renewal
• Assess and report an accurate forecast for our renewals portfolio
• Identify and tackle areas for innovation and improvement based on renewal data and process insights
• Design, improve and document a collaborative business process to identify and drive early, repeatable, scalable, and streamlined actions to address risk and drive healthy renewals
• Drive revenue growth and pricing optimization at time of renewal, including issuing proposals and negotiating contracts
• Ensure alignment with Customer Success, Sales, Finance, Revenue Operations and Renewals organizations to optimize renewal expansion, selling efficiency and mitigating risk
• Establish and manage Renewal Key Performance Indicators (KPIs) and other forecasting metrics. Take responsibility of regular reporting of organizational progress towards goals and status to executive team.
• Implement procedures and reporting to ensure the highest levels of data quality and transparency are achieved
• Ability to bring new initiatives to pilot quickly and monitor for success and scale for global rollout
• Oversee, track, and report on Global, Region & Verticals renewals bookings
• Drive successful performance against goals
• Create a renewals team with a winning and growing culture. Develop a high-performing team through open feedback and collaboration.

YOUR QUALIFICATIONS:

• Bachelor’s Degree in IT, Marketing, Sales, Finance or a related field
• Ideal candidates would have 15+ years of experience in the following fields Account Management, Renewals, Services, Sales & Sales Strategy, Customer Success experience, ideally managing a range of Enterprise Accounts
• 5+ years of working in SasS-based businesses
• 5+ years managing sales professionals
• Passion for making customers successful
• Proven and consistent track record of achieving personal and team goals
• History of building and scaling systems, processes and teams
• Outstanding verbal and written communication skills
• Top notch analytical, project management, and collaborative skills
• Experience working in a fast-paced environment

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $170k - $185k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role and level
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow your family
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

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