Description
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.
Position Summary
The Facilities Manager position ensures that the buildings, specifically the Corporate Office Building in Memphis, the Office Building in Cadet and two manufacturing facilities (non-process-based areas) are safe, efficient, and well maintained. This position will oversee the day-to-day running of physical infrastructure including maintenance, site-based security, event services, welcome desk, and mailroom areas. These will be direct employees and vendors.
Key Outcomes/Responsibilities
Outcome: Drive and lead a safe physical work environment (“Security”) at Corporate Office building in Memphis, Corporate Office Building in Cadet and the Memphis and Cadet manufacturing facilities
Actions:
- Design, manage, and execute day-to-day security protocols (weekday and weekend)
- Manage and oversee associated security contracts and security enablers, including locking systems and video alarm notifications. This includes emergency response procedures and post orders.
- Maintain cost tracking and competitiveness of security, maintaining active participation in daily activities and presence. When breaches occur, report to appropriate senior leadership
Outcome: Front desk and events services viewed as a critical enabler to customer service and high interpersonal experience at Buckman to internal and external stakeholders at Corporate Office building in Memphis, Corporate Office Building in Cadet and the Memphis and Cadet manufacturing facilities. (“Front Desk”)
Actions:
- Drive an environment of respect, responsiveness, and positive first impression
- Maintain a strong working knowledge of HR and scan in systems, in addition to primary video surveillance in the parking lot in conjunction with post orders
- Be responsive to any emerging needs that may exist from guests or associates
Outcome: Facilities (non-production) maintained through preventative and reactive maintenance at the lowest conditioned price at Corporate Office building in Memphis, Corporate Office Building in Cadet and the Memphis and Cadet manufacturing facilities. (“Maintenance and Cleaning”)
Actions:
- Maintain list of active contracts that drive maintenance events. These include mechanical, electrical, physical, lawn, cleaning, and any other misc. repairs. Conduct work to maintain facility
- Ensure compliance with any state or local standard, such as elevator repairs and/or occupancy permits
- Complete make vs. buy and test synergies, where appropriate
- As needed, lead or coordinate capital investments working with facility project engineers
Outcome: Ensure mailroom operations are completed timely and effectively at the Corporate Office Building in Memphis, Corporate Office Building in Cadet and the Memphis and Cadet manufacturing facilities.
Actions:
- Maintain procedures for receiving, storage, and distribution across non-production areas
- Monitor and track invoicing accuracy for freight payments, specifically for FedEx and UPS
- Ensure associates are properly trained to address any inbound or outbound situation
- Specific for lab samples, ensure immediate transportation and sign off for materials
Outcome: Personnel are well aligned to responsibilities and are self-sustaining at Corporate Office Building in Memphis, Corporate Office Building in Cadet and the Memphis and Cadet manufacturing facilities.
Actions:
- Assess Current Team Structure and Capabilities, define KPIs
- Provide coaching and mentoring to team members
- Develop and Implement a Training Plan for each team member
- Improve Team Tools and Resources aligned with achieving long term KPIs
Basic Qualifications
- Bachelor’s degree
- 10+ years of experience in facilities management
- At least 5 years in a leadership or management role overseeing cross-functional technical teams
- Strong leadership, organizational, and problem-solving skills
- Strong attention to detail with a commitment to safety, quality, and compliance
- Adjacent knowledge of material flow, maintenance procedures, and security
Competencies
- Ensures Accountability - Holding self and others accountable to meet commitments
- Drives Results - Consistently achieving results, even under tough circumstances
- Manages Conflict - Handling conflict situations effectively, with a minimum of noise
- Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels
- Persuades - Using compelling arguments to gain the support and commitment of others