Sr Manager, Software Engineer, Quality Engineering

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology (DEE&T), we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Job Summary:

The Disney Entertainment & ESPN Technology (DEE&T) Quality & Insights team is seeking a Software Engineering Senior Manager who has a true passion for solving problems and growing talent. This software engineering senior manager will help us develop tools and processes that support a large variety of Disney software products on web, mobile, and OTT platforms. We are looking for an engineering leader who is excited to push the envelope and grow with our team.

Our team is motivated by a desire to continuously improve and create efficiencies within the DEE&T organization. We are a fast-paced group that takes extraordinary pride in creating innovative tools, and constantly improving upon them. We do not shy away from tough problems and take delight in solving the hard one's other folks might say are impossible to solve at scale.

Just some of the exciting products we work on include the websites & mobile apps for Disney+, Hulu, ESPN+ & ESPN! We work very closely with these brands and teams and strive to be as close to the product as possible as we are also fans ourselves!

As a member of our team, you will strive to accomplish the following goals:

• Be responsible for building team skills, motivating and leading diverse and global teams
• Leading the successful management of multiple product quality teams
• Being responsible for the final delivery and release of products
• Providing strategic input on future initiatives with stakeholders and other engineers
• Contribute to the development and maintenance of one or more suites of test automation using a structured programming language like Java, Python, or JavaScript, and its associated pre-production execution environments.
• Contribute to the design & implementation of test automation frameworks with input from senior engineers by checking-in valuable, clean code regularly that adds new features and capabilities
• Become a member of our Quality Engineering team, driving increasing quality through innovation, automated test creation, Manual testing when required, curiosity and thoughtful debate.
• Contribute to the successful implementation of solutions for complex technical problems with DE&ET engineering teams, and driving the deployment of Disney backend and guest-facing products at Disney Quality.

Responsibilities and Duties of the Role:

• Manage a mixed team of full times and contracted engineers working remote and hybrid in multiple locations
• Collaborate with product and engineering managers on the quality delivery and responsible for releases of supported products
• Coordination of complex tasks with external teams & stakeholders
• Drive the planning, design and implementation of both short terms and long-term project
• Support the budget and resource planning needs
• Be responsible for reporting project and team progress to both internal and external delivery teams, manage expectations and KPI’s

• Be able to lead and manage agile teams
• Providing end-user and developer training on automation tools and frameworks
• Investigating and resolving any framework, tool or execution of environmental issues affecting our services
• Becoming a core member of our Quality Engineering team, helping others increase productivity and quality through innovation, and championing the core value of Disney Quality

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
• 10+ years of progressive experience in a testing role with a mix of manual and automation duties, including designing and developing manual and automated testing of front end and backend services using a structured programming language.
• Expertise in one of the following programming languages: Node/JavaScript, Java, Python
• Experience with system and unit testing frameworks
• Excellent problem-solving skills.
• Highly skilled in project manager practices and leading QA teams, mentorship and setting technical directions
• Excellent collaboration skills and ability to use standard software development lifecycle (SDLC) tools such as Jira and Confluence, version control systems (e.g. Git), and CI/CD tools and pipelines.
• Organized, detail-oriented and able to deliver project tasks on time.
• Strong verbal and written communication skills. Highly motivated, self-starting individual

Preferred Qualifications

• Experience in mobile application development and testing
• Experience with developing applications in cloud platforms (e.g., AWS)
• Experience working with Agile methodologies
• Working knowledge of web accessibility fundamentals
• Experience with Kafka, Amazon SQS, and Kinesis 
• Experience with Docker, Kubernetes, Spinnaker, and continuous integration/delivery systems
• Experience writing Gherkin Syntax to facilitate the development of automated test scenarios
• Experience developing advanced mocking mechanisms (e.g., rule-based proxies and dummy-services)
• Experience with test suite/case/run management tools (e.g., JIRA Xray, etc.)