The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

At PayPal, we build products that empower millions to manage and move money with confidence. Our Consumer Experiences team is at the core of that mission—powering the PayPal app and website to deliver seamless, secure, and human-centered experiences.

We’re looking for a Senior Staff Technical Program Manager to drive complex, cross-functional initiatives that accelerate product delivery and platform evolution. This is a high-impact leadership role for someone who thrives at scale, operates with strategic intent, and earns trust through execution.

Why This Role Matters

You won’t just be managing timelines—you’ll be enabling bold bets, accelerating innovation, and connecting people to the value of PayPal in new and powerful ways. This is a rare opportunity to shape the future of a product that touches millions daily, and to lead programs with strategic and visible impact.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
• Plan and manage a portfolio of engineering operational programs.
• Provide technical guidance and support to program teams.
• Establish and maintain program management processes and standards.
• Monitor program progress and performance against objectives.
• Communicate program status and issues to senior leadership.
• Manage program budgets and resources.
• Foster a culture of continuous improvement and innovation.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Experience with program management methodologies and tools within an engineering environment.

Preferred Qualification:

Your Day-to-Day

• Drive end-to-end delivery of mission-critical consumer programs—setting goals, aligning milestones, and mobilizing execution across teams.
• Partner deeply with engineering and product leaders to translate ambitious ideas into well-sequenced technical workstreams.
• Lead through influence across Consumer, Platform, Marketing, Design, and Data teams.
• Anticipate technical dependencies, risks, and tradeoffs, and guide the program team through clear, scalable paths forward.
• Create clarity where there’s ambiguity—using data, insight, and storytelling to inform executive stakeholders and enable smart decision-making.
• Elevate the craft of program management by championing Agile, SAFe, and Lean practices, and mentoring fellow TPMs.
• Foster a culture of ownership, collaboration, and delivery excellence across globally distributed teams.

What You Bring

• 8+ years of relevant experience in technical program management or engineering, including experience at scale in consumer-facing tech.
• Experience driving large-scale, cross-functional programs involving mobile apps, websites, backend systems, and APIs.
• Strong technical fluency—you can navigate architecture conversations and partner credibly with engineers.
• Deep understanding of Agile delivery practices and program governance at enterprise scale.
• Exceptional communication, influence, and problem-solving skills across all levels of the org.
• Executive presence and ability to frame issues for senior leaders with clarity, context, and credibility.
• Passion for consumer experiences, developer velocity, and cross-functional teamwork.
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

Subsidiary:

PayPal

Travel Percent:

0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com

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The US national annual pay range for this role is $152,500 to $262,350

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us

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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

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Who We Are:

Click Here

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com

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Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community

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We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.