Sr Principal Software Engineer

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Zuora provides a platform for managing subscription-based businesses, handling billing, invoicing, and payments. It also integrates with accounting systems as a sub-ledger for subscription revenue. Key functions include automating recurring billing, managing revenue recognition, and providing financial reports. You can read more about it at https://knowledgecenter.zuora.com/Zuora_Payments

WHAT YOU’LL ACHIEVE

• Architect and deliver secure, reliable, and scalable payment solutions that support core transaction lifecycles end-to-end.
• Design and evolve payments frameworks, APIs, and flows including checkout forms, hosted payment pages, and payment links that accelerate product development and improve global adoption.
• Guide system design trade-offs by balancing simplicity, performance, security, compliance, and cost throughout the payment journey.
• Architect and evolve payment orchestration layers to intelligently route transactions across multiple providers, optimize costs, maximize authorization rates, ensure redundancy, and reduce regional or processor dependencies.
• Anticipate fintech and regulatory trends to define an architectural vision that ensures competitiveness, compliance, and readiness for future payment innovations.
• Enable frictionless checkout experiences with embedded forms, localized hosted flows, and customizable links that maximize conversion and minimize abandonment.
• Support global readiness with diverse payment methods, multicurrency support, localized checkout experiences, and adherence to regional compliance requirements.
• Partner across Product, Risk, Compliance, and UX to ensure payment architecture aligns with customer needs, regulatory demands, and business growth goals.
• Provide technical thought leadership by mentoring engineers and architects, raising standards for design and execution in payment systems.
• Champion engineering excellence through adoption of best practices, observability, metrics-driven improvements, and continuous innovation in payments transaction processing.
• Simplify developer and partner adoption by defining clear SDKs, API contracts, webhooks, and integration tooling that ensure maintainability and long-term success.
• Architect for high-volume transaction processing with redundancy, fault tolerance, disaster recovery, and cost efficiency built-in.
• Strengthen risk, fraud, and dispute management with real-time monitoring, analytics, and adaptive defense mechanisms.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Education & Experience: BTech/BE in Computer Science, Engineering, or related discipline. 16+ years of experience in full-stack development and enterprise-scale architecture.

Technical Mastery:

• Expert-level experience with Java/Spring, data structures & algorithms, and building large-scale distributed systems.
• Deep understanding of system design, microservices frameworks (Spring Boot, Dropwizard, etc.), PaaS environments, and modern web/cloud technologies (REST, gRPC, JSON, Protobufs).
• Strong background in database design, object modeling, and API ecosystem development.
• Awareness of trade-offs in architecture (scalability vs. cost, flexibility vs. complexity) to deliver long-term value.

Architectural Vision:

• Proven ability to design scalable, high-performance platforms supporting millions of users or transactions.
• Track record of driving architecture roadmaps and influencing technical direction at the org or business-unit level.

Leadership & Collaboration:

• Ability to influence without authority, guiding multiple engineering teams toward a common vision.
• Excellent communication and storytelling skills to align executives, PMs, and engineers.
• Experience mentoring and developing high-performing technical talent.

Mindset:

• Passion for exploring and experimenting with emerging technologies to maintain technical edge.
• Bias for action and simplification, ensuring speed without compromising stability.
• Commitment to customer focus and business impact in technical decision-making.
• Comfortable working in ambiguous, rapidly changing environments. Can balance engineering tradeoffs.

Additional Key Skills:

• Experience in Payments would be a plus.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.