Sr Software Engineer

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

A Sr Software Development Engineer has the responsibilities to develop new applications and perform lifecycle support for existing applications. The engineer must possess in depth knowledge of a sub system within the environment and the tools that support company’s products.

The engineer must also attend and contribute in internal team meetings. In addition, the engineer must be completely accountable for all assigned tasks. Finally, the engineer is required to adhere to all of company’s software development procedures and processes while fulfilling the leadership role.

Some of What You'll Do

Scope of the Role:

• Direct Reports: ​This is an individual contributor role with no direct reports​

Key Responsibilities

• Development of software modules conforming to the functional/ performance/ user experience requirements
• Development and automation and execution of Unit and Functional Tests to demonstrate the conformance of software with the functional/ performance/ user experience requirements
• Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
• Create high-level or detailed design documents from requirements utilizing Object-Oriented or Structured Methods that contain such items as use cases, flow diagrams, structure definitions and architecture diagrams.
• Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance
• Ensure software security by developing programs to actively monitor the sharing of private information
• Integration testing across interfacing functional groups that may be involved, such as Crossroads, billing and reporting.
• On-boarding new customers by verifying network connections to a customers’ network, assisting in troubleshooting connections problems, and configuring the production system with customer-specific application parameters.
• Analyzing causes for outages by reviewing logs, viewing queues, monitoring message links.
• Review design documents, code and test results to insure accuracy and completeness and adherence to the requirements.
• Document thorough release notes detailing the implementation process according to company procedures. Present the implementation plan in formal release planning walk-thrus.
• Assist operations with the actual implementation of an application.
• Perform post-implementation monitoring and testing to insure the release is functioning as expected.
• Work with Product Support to research customer reported problems. Analyze application logs, network traces and program traces to determine the root cause of reported problems. Using company’s test environment and emulation tools, duplicate problematic scenarios reported by the customer.

Experience, Education, and Certifications:

(What are the minimum years of experience, education, or certifications needed)

• Bachelor of Engineering/ Bachelor of Technology (B.E/ B.Tech) and/or postgraduate of computer science (M.Sc./MCA) with basic knowledge in JAVA, Unix, Shell Scripting, RDBMS concepts, PL/SQL
• 5+ years of working technical experience in coding, testing, supporting, troubleshooting, designing, building, installing, configuring, and supporting Unix servers and storage servers and management software
• Working experience in :
• Development environment – OS, editor, utilities, database.
• Compiler, Debugger.
• Java, C, C++ Languages.
• Production runtime environment.
• Object-Oriented and Structured development methodologies.
• RDBMS, SQL.
• ISPF, JCL/PROC.
• COBOL, REXX, Easytrieve, Clist.
• VSAM, DB2.
• File-Aid, Expeditor, ESP.

Additional Requirements:

• Ownership/Accountability for tasks/projects.
• Work well within a team environment.
• Excellent oral and written communication skills.
• Independent work habits.
• Proven ability to deliver quality software on time.
• Act with a sense of urgency.
• Positive attitude - optimism.
• Maintain composure in a stressful environment.
• Strong analytical, business logic and problem resolution skills.
• Strong control and follow-up skills.
• Solid decision making skills.
• Project Management knowledge.

Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.