Software Engineer

Join Cisco's Supply Chain IT team as a Software Engineer to design and develop next-generation capabilities. You will be responsible for coding, debugging, and reviewing applications in a Scrum Agile environment, collaborating with engineers and business partners. Key tasks include building and optimizing AI Agents, implementing agentic frameworks, developing NLI & RAG systems, and enhancing secure data connectors. This role focuses on innovation, automation, and utilizing cloud services to power one of the top Supply Chains globally.

Must Have

• Work with a team of engineers responsible for software design, development, and building applications in Scrum Agile environment.
• Develop code, debug issues, suggest improvements, review code, and provide solutions to systemic problems.
• Collaborate with other Engineers, Subject Matter Experts, and Architects.
• Work closely with Scrum master, Product owner, and global delivery teams.
• Fix Security vulnerabilities.
• Design, develop, and optimize in-app and role-based AI Agents.
• Lead implementation of agentic frameworks (langraph, langchain, LLMs).
• Build and maintain advanced Natural Language Interaction (NLI) & Retrieval-Augmented Generation (RAG) systems.
• Develop, maintain, and enhance secure data connectors for enterprise databases.
• Engineer prompt handling and intent recognition for LLMs.
• Architect and implement multi-agent protocols and integration.
• Bachelor's with 5 Years or Master's with 3 Years of related experience.
• Strong understanding of artificial intelligence concepts and security.
• Proficiency in MEAN stack, API management, and application integration.
• Experience in developing microservices using Angular 2.0, GoLang, Python, Node JS, Java, and Restful Services.
• Good understanding of Agile and DevSecOps practices and toolsets.
• Proficiency in Sql, Pl/Sql and experience with Oracle, Snowflake, and Mongo databases.

Good to Have

• Familiarity with cloud services such as Oracle Cloud, AWS, and Azure.
• Previous supply chain / ERP knowledge.
• Certified Scrum Master certification.
• Good Understanding of Supply/Demand Planning, Sourcing and Contract Manufacturing ecosystem.
• Experience with REACT, RPA technologies.
• Advanced prompt engineering skills.
• Over 5 years of experience with full-stack development, design, and technically leading application development.
• Certifications in Java, DB, Cloud, AWS and AI/ML.
• Experience with AI/ML integration on projects.

Perks & Benefits

• Benefits designed to support every aspect of your life: from your well-being to your time away to your family.

Job Description

Join our diverse and inclusive Supply Chain team and be a part of one of the top Supply Chains in the world!

You'll have the incredible opportunity to join us at Supply Chain IT and play a key role in designing and developing next-generation capabilities.

As a valued member of our team, you will be responsible for developing and delivering new capabilities using the latest technologies and processes. This includes actively coding, as well as debugging and reviewing with the team. Y You'll also have the chance to work closely with our talented engineers and interact with our valued business partners, fostering an inclusive and respectful atmosphere.

Your specific responsibilities will include:

• Work with a team of engineers responsible for the software design, development and building applications in Scrum Agile environment.
• Able to develop code, debug issues, suggest improvements, review the code, provide solutions to systemic problems and be hands-on.
• Collaborating with other Engineers, Subject Matter Experts, and Architects to build applications and technical systems in alignment with the architectural vision.
• Working closely with the Scrum master, Product owner, and global delivery teams to drive and contribute to project releases and sprint work.
• Fix Security vulnerabilities and keep the application secure.
• Mentoring and providing technical support to junior colleagues.
• Design, develop, and optimize in-app and role-based AI Agents with secure, scalable semantic layers, multi-agent protocols, and agent training features.
• Lead implementation of agentic frameworks (langraph, langchain, LLMs) to enable robust Ask/Respond capabilities using enterprise data sources.
• Build and maintain advanced Natural Language Interaction (NLI) & Retrieval-Augmented Generation (RAG) systems tailored for enterprise data.
• Develop, maintain, and enhance secure data connectors (APIs, SDKs, database drivers) for major enterprise databases (Oracle, SAP HANA, Snowflake, MongoDB).
• Engineer prompt handling and intent recognition for LLMs, exposing capabilities via APIs for enterprise-scale use cases.
• Architect and implement multi-agent protocols and integration, including communication standards (FIPA ACL, MCP, A2A) and message/transport formats.
• Collaborate cross-functionally to integrate agents with external tools and services, contributing to a robust integration framework.

Who you'll work with

As a member of the Cisco IT team, you will be a valuable part of the Product Quality and Compliance team. Our team is dedicated to delivering exceptional services, tools, platforms, and data that are essential for powering one of the top Supply Chains in the world.

At Cisco, we prioritize innovation and evolution to provide our Supply Chain team with a competitive advantage. This includes optimizing and automating business process systems, effectively utilizing cloud service providers, and developing cutting-edge in-house solutions.

You will collaborate with Product Owners, Other Architects, Tech Leads, Analysts, and global delivery teams within the Organization, as well as across various functions in Cisco.

You'll have the opportunity to join a dynamic, empowered, and collaborative team that values diverse perspectives and inclusive practices, all focused on building, supporting, and enhancing a seamless end-to-end Orchestrator system.

We believe that embracing diversity and fostering an inclusive environment are key to driving innovation and achieving success. Our team is committed to ensuring that everyone feels respected, valued, and empowered to contribute their unique ideas and experiences.

Who you are

As an experienced software engineer, you possess a deep passion for technology and excel in developing applications within agile environments. Your self-motivation and resourcefulness enable you to tackle complex challenges and drive innovative solutions. You thrive in collaborative settings, working effectively with stakeholders to deliver growth and value across projects.

Your adaptability allows you to navigate ambiguity with ease, making you an asset in dynamic and evolving situations. You have a demonstrated ability to influence and inspire both within your team and across the organization, contributing to strategic initiatives and fostering a culture of continuous improvement.

Minimum requirements:

• Bachelor's with 5 Years of related experience or master's with 3 Years of related experience.
• Strong understanding of artificial intelligence concepts and experience in implementing AI techniques in practical applications, as well as a proficiency in security.
• Proficiency in MEAN stack, API management and application integration.
• Experience in developing microservices using any of the following technologies: Angular 2.0, GoLang, Python, Node JS, Java, and Restful Services.
• Good understanding of Agile and DevSecOps practices and toolsets.
• Proficiency in Sql, Pl/Sql and Extensive hands-on experience with relational, in-memory and NoSQL databases including Oracle, Snowflake and Mongo.
• Positive and self-starter attitude, with a strong communication and time management skillset.
• Works independently but seeks guidance from leaders when needed and determines the best approach to accomplish work. Acts as a resource for colleagues with less experience.

Preferred Requirements:

• Familiarity with cloud services such as Oracle Cloud, AWS, and Azure.
• Previous supply chain / ERP knowledge.
• Certified Scrum Master certification.
• Good Understanding of Supply/Demand Planning, Sourcing and Contract Manufacturing ecosystem and supply chain business.
• Experience with REACT, RPA technologies, Oracle, Mongo, Snowflake.
• Advanced prompt engineering skills.
• Over 5 years of experience with full-stack development, design, and technically leading application development.
• Certifications in Java, DB, Cloud, AWS and AI/ML are highly valued.
• Experience with AI/ML integration on projects.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Benefits & perks

Our benefits are designed to support every aspect of your life: from your well-being to your time away to your family.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.