Staff - Master Data Management (MDM) Manager

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Location: Bangalore, India
Department:  Operations - PLM
Reports To: Sr Manager Operations
Type: Hybrid - Flexible to work in shift

Position Summary:

We are seeking a highly skilled and results-driven Master Data Management (MDM) Manager to lead our master data governance and quality initiatives across the organization. The ideal candidate will be responsible for developing and executing MDM strategies, ensuring data consistency and integrity across systems like SAP, Teamcenter, and other enterprise platforms. This is a critical leadership role that requires strong cross-functional collaboration with business, IT, and compliance teams to support enterprise-wide data initiatives.

Key Responsibilities:

Leadership & Strategy

• Develop and own the enterprise-wide Master Data Management strategy and roadmap.
• Lead and mentor a team of MDM analysts and specialists.
• Partner with stakeholders across departments (Operations, Engineering, Supply Chain, IT, Compliance) to define data governance policies and business rules.

Operations & Execution

• Oversee end-to-end master data processes, including material master, BOMs, customers, vendors, and other key data domains.
• Ensure the timely creation, maintenance, and retirement (End of Life) of master data records in systems such as SAP, Teamcenter, and ERP platforms.
• Implement data quality controls, audit processes, and exception handling workflows.
• Resolve data-related issues in a timely and accurate manner.

Governance & Compliance

• Define and enforce data standards, naming conventions, and metadata structures.
• Collaborate with compliance and regulatory teams to ensure master data adheres to relevant policies and regulations (e.g., FDA, ISO).
• Maintain documentation for standard operating procedures and process flows.

Systems & Tools

• Serve as the subject matter expert for data models and integrations between SAP, Teamcenter, and other ERP systems.
• Work with IT and digital transformation teams on MDM tool implementation and automation opportunities.

Qualifications:

Education & Experience

• Bachelor’s degree in information systems, Engineering, Business, or related field (Master’s preferred).
• 7+ years of experience in Master Data Management, with at least 2-3 years in a leadership or managerial role.
• Experience working with SAP, Teamcenter, or other PLM/ERP systems is required.
• Experience in life sciences, manufacturing, or high-regulation industries preferred.

Skills & Competencies

• Strong understanding of master data domains (material, BOM, customer, vendor, etc.).
• Proficient in data governance frameworks and data quality management.
• Excellent problem-solving, communication, and interpersonal skills.
• Demonstrated ability to lead cross-functional initiatives and manage competing priorities.
• Experience with MDM tools (e.g., SAP Master Data Governance, SAP S/4 HANA) is a plus.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.