Station Monitoring Technician, Clearwater

undefined ago • 1-2 Years

Job Summary

Job Description

The E.W. Scripps Company is seeking a Station Monitoring Technician to monitor, report, and ensure the on-air product of the station group. This role involves actively monitoring multiple video and data streams, troubleshooting station issues, documenting discrepancies, and communicating with staff to ensure quality video and audio broadcasts across company-owned television stations. The technician will also manage trouble tickets and assist with engineering systems.
Must have:
  • Actively monitor multiple video and data streams
  • Ensure quality video and audio broadcasts
  • Quickly troubleshoot station issues
  • Apply backup configurations
  • Communicate with local station staff
  • Document station discrepancies
  • Generate and maintain trouble tickets
  • Monitor data connections quality
  • Perform broad LAN, WAN, and fiber circuit analysis
  • Coordinate with engineering staff
  • Assist with engineering systems setup and repair
  • Verify file transfers of on-air content
  • Verify as-run logs
  • Monitor playlist elements
  • High school diploma or GED
  • Ability to multitask
  • Detail-oriented
  • Excellent written and verbal communication
  • Ability to work independently and in a team
  • Ability to interpret and follow SOPs
  • Ability to analyze systems for improvement
  • Strong problem-solving ability
  • Strong proficiency with computers
  • Proficiency with Microsoft Office Suite
  • Ability to type 25 or more words per minute
Good to have:
  • 1 to 2 years of related experience and/or training
  • Familiarity with television broadcast experience
  • Familiarity with FCC broadcasting rules

Job Details

The E.W. Scripps Company is seeking a Station Monitoring Technician. This individual will monitor, report, and ensure the on-air product of the station group. Day-to-day responsibilities include actively monitoring multiple video streams, data streams, and centralized systems to ensure stations broadcast quality video and audio throughout multiple company-owned & operated television stations.

WHAT YOU'LL DO:

  • Actively monitor multiple video and data streams to ensure stations are broadcasting quality video and audio
  • Periodically verify that audio is present and coherent for our audience
  • Quickly troubleshoot station issues as they occur, applying backup configurations to reduce station downtime
  • Communicate with local station staff in a clear and precise manner regarding issues
  • Document all station discrepancies by collecting data from monitoring and analysis tools, as well as from engineers and operators
  • Generate and maintain trouble tickets in an issue management system to create detailed reports for various corporate departments
  • Monitor the quality of multiple data connections to remote sites and organize the appropriate processes to correct any variances
  • Performing broad LAN, WAN, and fiber circuit analysis
  • Communicate and coordinate with multiple station-level, regional, and engineering staff regarding projects such as engineering systems upgrades or preventive outage preparations
  • Assist with setup, troubleshooting, repair, and integration of engineering systems
  • Verify file transfers of on-air content to multiple remote stations
  • Verify as-run logs to ensure accuracy and timing
  • Monitor playlist elements to ensure that they will be ready for transmission at the required time; follow up by reporting missing items, and identify and report programming discrepancies
  • Answer, direct, and/or respond to emails and phone calls
  • Other duties as assigned

WHAT YOU'LL NEED:

  • High school diploma or GED required
  • 1 to 2 years of related experience and/or training, or an equivalent combination of education and experience, is preferred
  • Familiarity with television broadcast experience preferred

WHAT YOU'LL BRING:

  • Must be able to multitask and be detail-oriented
  • Excellent written and verbal communication skills
  • Ability to work independently with minimal supervision, as well as in a team environment
  • Desire to learn and be self-motivated
  • Ability to interpret and follow standard operating procedures (SOPs)
  • Ability to analyze current systems for improvement
  • Ability to perform broad LAN, WAN, and fiber circuit analysis
  • Strong problem-solving ability
  • Strong proficiency with computers, including Microsoft Office Suite
  • Ability to type 25 or more words per minute
  • Familiarity with FCC broadcasting rules is a plus

ADDITIONAL CONSIDERATIONS:

  • Must have a flexible work schedule to work any time in a 24/7 operation (nights, weekends, holidays, short notice)

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About The Company

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”

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