Store Manager

17 Hours ago • 2 Years +

Job Summary

Job Description

The Store Manager is responsible for all aspects related to people, product, business, and operations in a multi-million dollar store location. They build a strong team, provide outstanding customer service, and drive business results. This includes recruiting, training, developing, and retaining both part-time and full-time staff. They are accountable for store operations, including hours management, asset protection, and sales floor and stockroom organization. The manager also builds an understanding of their customer base and product assortment to drive the business forward. The role involves customer experience, driving sales, OMNI channel fulfillment, store presentation and sales floor supervision, store and stockroom operations, staffing, scheduling, and payroll management, training and development, communication, and asset protection.
Must have:
  • 2+ years of store management experience.
  • Ability to drive business results in retail environment.
  • Strong critical thinking and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong ability to assess and develop talent.
  • Excellent communication and leadership skills.
  • High attention to detail, thoroughness and accuracy.
  • Self-motivated with ability to take initiative.
  • Strong ability to build relationships and collaborate.
Perks:
  • Additional Monthly Sale Incentive Bonus Program
  • Additional 13th Month Bonus for eligible associates
  • Generous Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount across our brands
  • Medical and Dental Insurance
  • Leadership Training and Development
  • Opportunities for Career Advancement

Job Details

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. 

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.com and www.gillyhicks.com.

Job Description

Store Manager Positions are available at:

  • Festival Walk
  • Harbour City
  • Hysan Place
  • MOKO Mall
  • New Town Plaza
  • YOHO Mall


A&F Co. Store Managers are uniquely responsible for all things people, product, business and operations related for one of our multi-million dollar store locations. They are responsible for building a strong team that delivers outstanding customer service and that can effectively drive the business -- including everything from recruiting, training, developing, and retaining both part-time and full-time staff.  They are accountable for all store operations, including hours management, asset protection, salesfloor and stockroom organization. Store leaders build an intimate understanding of their customer base, our product assortment and leverage those insights to drive the business forward. Our management team builds strong relationships with their cross functional partners, Home Office teams and associates; inspiring a culture of inclusivity, collaboration and optimism.

What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection


The Career Progression

The Store Manager must complete a 90-day training & probationary period. Successful completion of the training is the first step for leadership. The company strongly advocates philosophy of growth from within. All of our District Managers, Regional Managers, Directors, even our Vice President of Stores have started in Stores Management positions.

Qualifications

What it Takes

  • 2+ years of store management experience
  • Proven ability to drive business results in a retail environment
  • Strong critical thinking & problem solving skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong ability to assess and develop talent
  • Excellent communication and leadership skills
  • High attention to detail, thoroughness and accuracy
  • Self motivated with ability to take initiative
  • Strong ability to build relationships and collaborate effectively
  • Track record of creating an inclusive, collaborative and fun working environment!

Additional Information

What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Additional Monthly Sale Incentive Bonus Program
  • Additional 13th Month Bonus for eligible associates
  • Generous Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount across our brands
  • Medical and Dental Insurance
  • Leadership Training and Development
  • Opportunities for Career Advancement 

The starting rate for this position is HK$200.00 per hour (i.e., the recruiting pay range for this position is HK$200.00 - HK$200.00 per hour). The starting rate and range may be modified in the future.

FOLLOW US ON INSTAGRAM @WORKATHK_ANFHCO

Why Us

  • Abercrombie & Fitch Co. Named to the 2023 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work®
  • We provide you an access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group…etc
  • A Global Team of People Who'll Celebrate you for Being YOU
  • Our culture is inclusive, warm and authentic
  • We value individual differences
  • We inspire, support and encourage you to be the best they can
  • We provide you an Always Forward journey
  • We believe Diversity and Inclusion are the keys to the company’s success
  • We put the customer at the center of everything we do


Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

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