Strategy and Operations Manager

About Yendo

Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $150 million in unnecessary interest and fees.

We are using AI to unlock the $1.1 Trillion in vehicle and home equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings.

Yendo Credit Cards have similar APRs to those issued for prime borrowers, industry leading rewards, and high credit limits. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers and help promote credit building.

Role Overview

As a Strategy and Operations Manager, you’ll be the quarterback behind major strategic and operational decisions. You’ll dig into data, identify bottlenecks, propose solutions, and directly work with leadership to implement them. You’ll help design the playbook - not just run it.

If you're looking for real ownership, direct access to execs, and work that drives immediate, high-impact outcomes - this is it.

What You’ll Do

• Drive strategic initiatives across operations, working directly with leadership on projects like operational strategy, cost optimization, AI impact, and more.
• Own end-to-end analysis that turns ambiguous problems into clear recommendations and action plans.
• Build dashboards and tools that improve visibility and decision-making across functions (think: underwriting, collections, servicing).
• Identify trends and root causes using Excel, SQL, dashboards, and structured analysis - then roll up your sleeves to help fix the problems.
• Lead the operationalization of new products or changes in policy based on your insights.

What you’ll need

• 3+ years of experience in business analytics, management consulting, investment banking, or a similar field.
• Background in data-informed decision-making and partnering with multi-functional teams.
• Proficient in SQL, Excel, and visualization tools such as Metabase.
• You are competitive and want to win.
• Self-starter attitude and ability to work independently.
• Mission-driven: passionate about financial inclusion and building a fairer credit system.
• Demonstrated ability to partner effectively across the organization.
• Must have a positive attitude and willingness to roll-up their sleeves and get things done.
• Strong communicator with the ability to influence cross-functional stakeholders.

Why join us

💥 Make a tangible difference—your work impacts the lives of people unfairly excluded from the financial system.

🧠 Work alongside proven founders and execs. Every executive at Yendo has exited founded startups, reached $1B+ valuations, or been a C-suite executive at a public company.

🚀 We're one of the fastest growing fintech companies in the U.S. backed by top-tier VCs (Midas List) and entrepreneurs behind some of the world's leading startups.

Yendo is based in Dallas, Texas with a nationwide team. This role is in our office in the Deep Ellum area of Dallas.

💰Competitive Compensation

📈Equity

🍎Insurance

📊 401K

🏝Unlimited PTO

Yendo’s core values

1. Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them.

2. Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood.

3. Diverse perspectives, stronger outcomes - We serve diverse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success.

4. Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact.

5. Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers.

6. Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success.