SWE - Triage Engineer, Siri

4 Months ago • All levels • $129,600 PA - $236,300 PA
Software Development & Engineering

Job Description

The Triage Engineering team is seeking a skilled engineer with a strong technical and triaging background to screen and triage incoming bug reports. This role involves handling a large influx of reports, reducing them to practical steps, and assigning them to the correct team. By understanding the reports and escalating them appropriately, you will be a key contributor to the quality of future releases of Apple’s communication applications and browser. Responsibilities include triaging incoming bugs, analyzing logs, reproducing issues, determining the correct resolvers and priority, and identifying emerging trends. You will also design, develop, and automate bug triaging and drive quality by working closely with the development team.
Must Have:
  • Strong technical background
  • Experience in triaging bug reports
  • Excellent communication skills
  • Ability to analyze logs and reproduce issues
  • Experience in prioritizing issues

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The Triage Engineering team is looking for an engineer with a strong technical and triaging background to help screen and triage incoming bug reports, handle a large influx of reports, reduce them to practical steps and assign them to the appropriate team. By understanding the reports coming in and escalating them appropriately, you will play a key part in making future releases of Apple’s communication applications and browser exceptional. In this role, you will help us screen incoming bugs, run a large queue in a timely manner, reduce them to practical steps, and assign them to appropriate engineers. Excellent communication skills are a must because of the close interaction with several engineering teams throughout Apple for this role. In addition to leveraging your programming skills to automate and scale various aspect of triaging to identify critical issues faster. Responsibilities include: - You will triage incoming bugs, analyze logs, reproduce issues and help determine the correct resolvers, the priority of problems, while identifying emerging trends across the reported issues - You will design, develop and automate triaging of incoming bugs - You will drive quality and champion bug fixes by working closely with the development team and participating in root cause analysis.

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