Job Description
Forescout is seeking a Systems Engineer to educate customers and partners on modern security landscapes. You will build strong, consultative relationships, acting as a trusted advisor to understand business objectives and match them with Forescout solutions. Responsibilities include identifying problems in customer environments, presenting Forescout's value proposition, technologies, and roadmaps, and providing product demonstrations. You will also identify and qualify new opportunities, support technical pre-sales activities, enable channel partners, manage Proof of Concept (POC) staging, and assist customers with support escalations. Maintaining expertise in Forescout Continuum Platform and related technologies through training is essential. The role requires a proactive approach to problem-solving and a commitment to customer success.
Good To Have:
- 5+ years in a Pre-Sales role
- Hands-on lab work
- Excellent presentation skills
- Excellent writing skills
- Ability to travel
- Customer awareness skills
- Ability to work with distributed teams
- Self-motivated learner
- Strong customer focus
- Experience with best practices
- Thrives in a fast-paced environment
- Flexibility
- Ability to multi-task
Must Have:
- Educate customers on security landscapes
- Build consultative relationships
- Identify customer problems
- Present Forescout's value proposition
- Provide product demonstrations
- Identify and qualify opportunities
- Manage POCs
- Assist with support escalations
- Maintain technology expertise
- Bachelor's degree or equivalent experience
Perks:
- Professional growth and development
- Diverse and inclusive culture
- Collaboration and innovation
- Make a global impact
- Work with industry-leading technology
- Competitive total compensation package
- Recognition for strong work ethic
What We Do
Managing Cyber Risk Together – As the world becomes increasingly connected, the demand for cybersecurity solutions has never been greater. Forescout stands at the forefront of this critical need, delivering automated cybersecurity that ensures continuous alignment between our customers’ security frameworks and their evolving digital environments. Our platform protects all asset types, including IT, IoT, OT, and IoMT, helping organisations navigate and secure the complexities of the modern connected world.Join us in securing the world. We seek resourceful, driven individuals to collaborate as one team, delivering exceptional customer experiences. We’re passionate about tackling the toughest security challenges and staying ahead with innovative solutions. Here, every idea is valued, and visionaries are welcomed. Bring your unique perspective and help shape the future of cybersecurity with us.
What You Will Do
- Educate customers and partners on the Forescout modern security landscape.
- Build deep, consultative relationships with the customer, effectively becoming a trusted adviser, to understand the customer's high-level business objectives, and match these to Forescout solutions to satisfy the business and technical requirements.
- Identify problems in customer environments; effectively engages customers at the technical field and technical management levels.
- Comfortable presenting Forescout’s value proposition, technologies, strategy, and product roadmaps to all levels including executives, technical management, and technical engineers.
- Provide product demonstrations and technical presentations to prospects, either onsite or remotely, in conjunction with the sales team.
- Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure.
- Enable and leverage channel partners and work successfully in a channel-driven sales model.
- Manage the POC staging time to allow for test plan refinement, configuration adjustments, and resolution of any issues or questions that may arise during the testing period.
- Assist to develop optimized proof-of-concept test configurations based on test plans submitted by account teams and available resources.
- Assist customers through the support escalation process.
- Achieve and maintain FSCA and FSCE certification in the selected technology area.
- Maintain expertise in Forescout Continuum Platform and extended module technology areas through technical training.
What You Will Bring To Forescout
- 8+ years IT industry experience, and ideally 5+ years in a Pre-Sales role.
- The motivation and the desire to work with Security Solutions, whilst enjoying hands-on testing, and customer interaction.
- Extensive hands-on lab work, excellent presentation and writing skills, the ability to travel, and customer awareness skills.
- The ability to work with distributed teams in a collaborative and productive manner.
- A self-motivated learner and builder with strong customer focus and with quality.
- Experience taking requirements and incorporating best practices to provide the optimum user experience.
- Thrives in a high-paced, changing work environment.
- Flexibility and desire to take on additional responsibilities.
- Ability to multi-task while maintaining attention to detail and deadlines.
- Excellent written and verbal communication skills.
- Bachelor’s degree or equivalent industry experience.
What Forescout Offers You
Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!
More About Forescout
The Forescout 4D Platform™ provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at www.Forescout.com.
Our Mission
To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.
Our Vision
A world where every cyber asset is seen, secure and compliantOur Cultural Values
- One Team– We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, innovative and passionate about solving problems.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Our DEI Statement
At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making . We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity, and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.
NOTE TO EMPLOYMENT AGENCIES:We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
#LI-VS1
Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other characteristic protected by law.
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