Systems Operations Specialist

Nasdaq is seeking a Systems Operations Specialist to join their team, reporting to the Senior Director - Systems Operations. This role involves ensuring reliable, secure, and high-performing systems for Nasdaq services globally, primarily in Linux/Unix environments. The specialist will support critical applications, respond to real-time alerts, and manage daily technical operations, including monitoring, troubleshooting, and system maintenance. The ideal candidate is collaborative, adaptable, and eager to tackle complex technical challenges.

Must Have

• Manage daily technical operations, including application management and support for Nasdaq services.
• Perform real-time monitoring of systems for software/hardware errors, failures, and capacity issues; troubleshoot and escalate as needed.
• Execute startup/shutdown procedures, recovery processes, scheduling, backups, and monitor batch processes.
• Troubleshoot order entry and market data connectivity issues with clients, exchanges, and network providers.
• Configure, install, maintain, and upgrade computer systems hardware and software while ensuring security compliance.
• Strong proficiency in Linux/Unix environments, including essential command-line operations.
• Ability to read and write scripts (Perl, Python, or Bash).
• Proven ability to diagnose and resolve complex technical issues under pressure.
• Comfortable with tools and processes for system monitoring, incident management, and application support.

Good to Have

• Relevant certifications (e.g., ITIL, Linux, Windows Server, Networking).
• Knowledge of Git/Bitbucket, Zabbix monitoring, AWS, and Python scripting.

Perks & Benefits

• Hybrid work environment (at least 3 days a week in-office).
• Flexibility and accessibility.
• You&Q total rewards program covering wealth, career growth, well-being, and family care.

The Role

We’re looking for a Systems Operations Specialist to join our team, reporting to the Senior Director - Systems Operations. In this role, you’ll help shape how we deliver reliable, secure, and high-performing systems that power Nasdaq services globally. You’ll work primarily in Linux/Unix environments, supporting critical applications and responding to alerts in real time to meet strict SLAs.

You’ll fit right in if you’re collaborative, thrive in a fast-paced setting, and bring adaptability and a strong learning mindset to tackle complex technical challenges that make an impact on a global scale!

What You’ll Do

• Manage daily technical operations, including application management and support for Nasdaq services.
• Perform real-time monitoring of systems for software/hardware errors, failures, and capacity issues; troubleshoot and escalate as needed.
• Execute startup/shutdown procedures, recovery processes, scheduling, backups, and monitor batch processes.
• Troubleshoot order entry and market data connectivity issues with clients, exchanges, and network providers.
• Configure, install, maintain, and upgrade computer systems hardware and software while ensuring security compliance.

What You’ll Bring

• A Degree or Diploma in Computer Science, Information Systems, or related discipline (or equivalent experience.)
• 3+ years of experience in related field such as Technical Operations, Data Center, Trading, or Network Environments.
• Strong proficiency in Linux/Unix environments, including essential command-line operations, and the ability to read and write scripts (Perl, Python, or Bash).
• Proven ability to diagnose and resolve complex technical issues under pressure.
• Strong communication skills and ability to work collaboratively across global teams.
• Comfortable with tools and processes for system monitoring, incident management, and application support.

Nice to Have

• Relevant certifications (e.g., ITIL, Linux, Windows Server, Networking) would be considered an asset
• Knowledge of Git/Bitbucket, Zabbix monitoring, AWS, and Python scripting.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

This job posting closes on December 12th at 11:59 pm EST.

Kindly note that interviews and onboarding for this role are scheduled to begin in 2026.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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