Team Lead - KAM - EDC - Goa

1 Minute ago • All levels

Job Summary

Job Description

This role as Team Lead - KAM - EDC in Goa involves engaging with premium merchants, achieving sales targets for various payment solutions like QR codes and EDC machines, and promoting the Paytm brand. Key responsibilities include planning and executing daily team activities, reviewing deliverables, and gathering market feedback. The ideal candidate is a self-starter with strong sales and negotiation skills, comfortable with ambiguity, and capable of articulating complex solutions. Experience in Fintech or field sales is prioritized, along with an understanding of local geography and a commitment to honesty and trustworthiness. The role focuses on ensuring customer satisfaction and driving revenue growth.
Must have:
  • Engaging with Premium merchants.
  • Meeting sales targets for multiple payment solutions (QR codes, EDC/card swipe machines, POS software, insurance, financial products).
  • Enabling new business lines and promoting the brand.
  • Tracking and resolving merchant grievances.
  • Planning and executing day-to-day team activities and reviewing deliverables.
  • Gathering consistent market feedback.
  • Deploying products and articulating benefits at client locations.
  • Ensuring customer satisfaction, sales conversions, and retention.
Good to have:
  • Fintech experience
  • Field experience
  • Graduation
  • Post Graduation

Job Details

Roles and responsibilities:

1. Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.

2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth.

3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time.

4. Plan and execution of day-to-day activities along with the team and review team’s deliverables.

5. Gathering consistent feedback from the market for existing offerings and insights into the competition.

6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention.

Who are we looking for :

1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty.

2. Articulate complex solutions to novice customers.

3. Fintech experience or some field experience candidates to be priorities.

4. Honesty and trustworthiness are the most important virtues.

5. Good sales and negotiation skills and interest in financial products and markets·

6. Understanding of Local geography

Education :

Graduation/ Post Graduation preferred.

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