Technical Enablement Specialist, Field Engineering

1 Minute ago • 6 Years + • Software Development & Engineering • $123,000 PA - $215,375 PA

Job Summary

Job Description

We are seeking an Enablement professional to help support Field Enablement for the Americas Enterprise and Emerging (AEEB) Business Unit (BU), with a heightened focus on the Field Engineering (FE) component. This role involves co-developing and executing the AEEB FE enablement strategy, ensuring FE teams are proficient in product knowledge and technical enablement. The enabler will partner with FE leadership and cross-functional teams to discover, validate, prioritize, and scale technical enablement initiatives, driving efficiencies and optimizing FE mindshare utilization.
Must have:
  • Co-develop comprehensive FE enablement strategy with leadership and cross-functional teams
  • Ensure FE teams are proficient in product knowledge (Data Warehouse, GenAI, Unity Catalog)
  • Work cross-functionally with Sales, Marketing, Partner, Sales Ops, and GTM teams
  • Design programs that can be scaled globally and share best practices
  • Partner closely with FE leadership and stakeholders to scale technical enablement initiatives
  • Triage critical initiatives to optimize FE mindshare utilization
  • Tailor company-wide initiatives and programs to AEB FE context
  • Coordinate, orchestrate, and/or facilitate FE enablement sessions, workshops, and launches
  • 6+ years of experience in technical pre-sales, technical enablement, or data/AI roles
  • Experience delivering large-scale training and enablement solutions to technical audiences
  • Expertise in stakeholder management
  • Understanding of technical platform-as-a-service sales and delivery motion
  • Proficiency in foundational Data/AI concepts, Lakehouse Architecture, and Databricks product
  • Experience supporting technical audiences in creating complex proofs-of-concept and solutions
  • Exceptional communication, storytelling, and presentation skills
  • Strong executive presence and ability to influence large audiences
Good to have:
  • Prior direct experience in a Pre-Sales role building POCs and technical solutions
  • Deep understanding of a consumption-based sales motion
  • Genuine passion for Data & AI technologies
Perks:
  • Comprehensive benefits and perks

Job Details

About the Role

We are seeking an Enablement professional to help support Field Enablement for the Americas Enterprise and Emerging (AEEB) Business Unit (BU), with a heightened focus on the Field Engineering (FE) component of this joint Sales + FE go-to-market (GTM) team. AEEB includes Startups, Digital Natives (DNB), Emerging Enterprise (EE), Latin Americas (LATAM), Communications, Media, Entertainment, & Gaming (CMEG), and Retail, Consumer, Travel (RCT).

The enabler will be a critical business partner to the VP of AEEB FE along with sales and the cross functional teams that support revenue growth within the BU. The enabler will also be responsible for co-developing and executing the AEEB FE enablement strategy for FE personnel (individual contributors and leaders alike). The FE enablement strategy will align back to the broader company-wide GTM priorities.

The ideal candidate will bring expertise in technical field enablement and adult learning principles. Alongside that pedigree, a deep understanding of a consumption-based sales motion and a genuine passion for Data & AI technologies are preferred.

Additional qualities we look for:

  • Possess or be willing to develop a high degree of proficiency in foundational Data/AI concepts, including the Lakehouse Architecture.
  • Experience supporting and enabling technical audiences in creating proofs-of-concept (POC) and technical solutions, with prior experience in a Pre-Sales capacity as a bonus.

The role will report directly to the AEEB Enablement leader.

Key Responsibilities:

  • Co-develop a comprehensive FE enablement strategy in partnership with A) the AEEB FE and Sales leadership teams, B) cross-functional leaders, and C) the cross-functional teams aligned to America's Enterprise and Emerging Business.
  • Ensure FE teams are proficient in product knowledge (e.g.: Data Warehouse, GenAI, Unity Catalog, etc.), technical product enablement, industry positioning, and business value.
  • Work cross-functionally with Sales, Marketing, Partner, Sales Ops, and GTM teams to ensure A) the highest quality materials/programs are built, which B) drive measurable results positively and meaningfully impacting customers.
  • Design programs that can be scaled globally, share best practices across business units, and validate their efficacy.

The Role's Impact

  • Partner closely with FE leadership, FE individual contributors, Sales Enablement and other stakeholders to discover, validate, prioritize, and scale technical enablement initiatives equally in a bottoms-up and a tops-down capacity.
  • Collaboratively triage the most critical initiatives which stand to drive the largest efficiencies in AEB FE, thereby optimizing FE mindshare utilization.
  • Tailor company-wide initiatives and programs specifically to the context of AEB FE.
  • Coordinate, orchestrate, and/or facilitate FE enablement sessions, ongoing workshops, and/or launches in the AEB BU.

Required Skills and Experience

  • 6+ years of relevant experience in technical pre-sales, technical enablement, or data/ai technical-adjacent roles.
  • Experience delivering large-scale training and enablement solutions in a Tech or Data/AI company, targeted at a technical audience.
  • Expertise in stakeholder management
  • An understanding of the processes and nuances associated with a technical platform-as-a-service sales and delivery motion.
  • Possess or be willing to develop proficiency in foundational Data/AI concepts, the Lakehouse Architecture and Databricks product.
  • Experience supporting and enabling technical audiences in creating complex proofs-of-concept and technical solutions to support customer needs.
  • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
  • Prior direct experience in a Pre-Sales role building POCs and technical solutions is a bonus.

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