Technical Product Manager

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About SubItUp

SubItUp is a leading provider of cloud-based scheduling solutions that empower organizations to optimize resource management, enhance team productivity, and streamline operations. We believe that everyone can love what they do for work. We help teams - from global corporations to small businesses - solve their problems through a collection of workforce tools that enable them to work more efficiently. In the end, our platform fuels their success, improvement, and smiles. Our innovation supports universities, government agencies, and other businesses in achieving operational excellence through cutting-edge technology. At SubItUp we constantly strive for excellence. Every iteration is an opportunity for evaluation and improvement. We are a team dedicated to achieving desired outcomes together in a kind, exciting and fun way. Are you ready to join a team with the drive to create lasting change in the workplace? Join our mission to revolutionize scheduling and resource management by becoming a part of our global dynamic team.

The Position:

We are seeking a talented and driven Technical Product Manager to join our team. As a Technical Product Manager, you will play a pivotal role in delivering daytime operational availability, technical leadership, and high-quality software development. You will collaborate closely with cross-functional teams and customers to design, develop, and deploy robust, scalable, and secure products that meet our business goals. You will play a critical role in strategic roadmap planning and company strategic planning.  A big picture understanding and attention to detail is required.

Key Responsibilities:

Operational Oversight

• Lead downtime management and response.
• Last line immediate customer technical response.

Product Strategy & Roadmap

• Prioritize platform performance and operational scalability improvements to ensure system readiness.
• Prioritize feature development and enhancements based on customer feedback, market trends, and strategic goals.
• Define and own the product vision, strategy, and roadmap in alignment with SubItUp’s business objectives.

Technical collaboration

• Define and implement technical strategies, architecture, and development best practices.
• Work closely with engineering teams to define requirements, user stories, and acceptance criteria for product features and core platform enhancements.
• Manage architectural changes ensuring scalability, availability and budget requirements.
• Manage third party relationships by submitting enhancement requests, escalating issues, and gathering product information.
• Collaborate on QA processes to validate product quality and functionality before release.
• Oversee security compliance.
• Conduct code reviews and ensure adherence to coding standards and quality metrics.

Product Development

• Engage directly with colleges and end-users to understand their needs, challenges and workflows.
• Support sales by assisting in RFP responses and technical product demonstrations.
• Collaborate with Product Managers and Designers to translate business requirements into technical solutions.
• Oversee end-to-end development lifecycle, from requirements gathering and design to deployment and maintenance.

Stakeholder Communication

• Serve as the primary point of contact for product updates both internally and externally.
• Present product updates, feature demonstrations and future roadmaps to leadership, partners and, customers.
• Act as a liaison between business and technical teams to ensure clear and consistent communication.
• Provide regular updates on project progress, risks, and mitigation strategies.

Leadership & Mentorship:

• Foster a culture of collaboration, innovation, and continuous learning within the team.
• Serve as subject matter expert to a team of  software engineers, providing technical guidance, mentorship, and support.

Innovation & Problem-Solving:

• Research and implement emerging technologies to enhance system performance and reliability.
• Proactively identify and resolve technical challenges, ensuring timely delivery of projects.

Qualifications

Educational Background:

• Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Experience:

• 8+ years of software development experience with at least 3+ years in a technical leadership role.
• Proven expertise in designing and developing scalable, high-performance web applications.

Technical Skills:

• Front-End: Proficiency in HTML, CSS, JavaScript, and React.js.
• Architecture: Experience building applications with C#, preferably Microsoft .NET Core 3.1 and/or .NET 5+ in an Azure environment.
• Back-End: Experience with server-side languages and frameworks such as C#, VB.NET.  Expertise in OOP concepts and design patterns.  Expert level experience in developing high quality, extensible and reusable code solutions.  
• Database: Expertise in database design and optimization in MS SQL Server and MongoDB.
• API Development: Thorough understanding of REST API development, with an emphasis on security and performance.
• Testing: Experience writing unit/integration tests and developing applications using a Test-Driven Development approach.  Testing for robustness, including edge cases, usability and general reliability.
• Tools: Extensive experience with CI/CD pipelines
• Cloud & DevOps: Strong knowledge of Azure and containerization tools (e.g., Docker, Kubernetes).  Familiarity with DevOps best practices and agile methodologies.

Soft Skills:

• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and stakeholder management abilities
• Proven leadership skills with experience in cross-functional team collaboration

Banyan Software company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position. Banyan Software is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veterans status.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.