Technical Writer

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

You’ll be part of a collaborative, multi-national team of technical writers and illustrators dedicated to producing high-quality documentation for Nordco’s Maintenance of Way equipment. You’ll also work closely with engineering, aftermarket service, manufacturing, parts sales, product managers, and customers to ensure accurate and user-friendly manuals.

How will you make a difference?

As a member of the Technical Publications group, you will be responsible for creating and maintaining Operation and Maintenance manuals for Nordco’s specialized rail maintenance equipment. Your work will directly support the safe and efficient use of our machines by customers around the world. You’ll play a key role in ensuring technical accuracy, clarity, and usability of all documentation, while also contributing to continuous improvement initiatives.

What do we want to know about you?

• Bachelor’s degree required
• Minimum of 3 years of experience in technical writing
• Proven experience in technical writing with strong organizational skills and attention to detail
• Experience working with or documenting heavy equipment or industrial machinery
• Ability to work independently and manage multiple projects simultaneously
• Technical aptitude and ability to read engineering schematics (hydraulic, electrical, pneumatic)
• Experience with Adobe FrameMaker, Microsoft Office 365, Adobe Creative Suite, and CREO Parametric or CREO Illustrate
• Strong communication skills and a collaborative, team-oriented mindset
• Willingness to learn, adapt, and take on new challenges
• Occasional travel may be required (less than 5%); a valid U.S. passport may be necessary
• After a 3-month onboarding period, remote work is available on Mondays and Fridays

What will your typical day look like?

• Develop and revise Operation and Maintenance manuals
• Collaborate with cross-functional teams to gather and verify technical content
• Create and edit illustrations and exploded view drawings
• Assist in the creation of parts sheets
• Operate Nordco machines to verify controls and functionality for documentation accuracy
• Contribute to continuous improvement and professional development initiatives
• Participate in team meetings and support other duties as needed

What about the physical demands of the job?

This is a light-duty position that requires the ability to regularly lift and carry objects up to 20 pounds. You must be able to sit, stand, walk, and climb on and off machinery. Manual dexterity is required for handling tools and controls. Normal hearing, speech, and vision (correctable) are necessary.

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