Technical Writer, Cloud Networking

2 Weeks ago • 4 Years + • Editorial

Job Summary

Job Description

This role involves planning, creating, and maintaining educational content for Google Cloud's Networking products. As a Technical Writer, you will author content, prioritize user needs, and define content plans across products and initiatives. You'll collaborate with engineers, product managers, and other technical writers. Responsibilities include designing and authoring technical content focused on use cases and concepts, managing documentation projects, providing content reviews and feedback, and communicating effectively across teams. Opportunities exist to work with UX research, tooling, or delve deeper into the technology.
Must have:
  • Bachelor's degree or equivalent experience
  • 4 years technical writing experience
  • Experience creating content for technical audiences
  • Authoring technical documentation
  • Strong communication and leadership skills
Good to have:
  • Master's degree in Writing, Engineering, or related field
  • Experience in a related technical area (networking, APIs)
  • Experience with developer documentation, APIs, networking protocols

Job Details


Minimum qualifications:

  • Bachelor's degree in a relevant field, or equivalent practical experience.
  • 4 years of experience in technical writing.

Preferred qualifications:

  • Master's degree in Writing, Engineering, or scientific-related field.
  • Experience in a related technical area.
  • Experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
  • Experience authoring technical documentation, developer facing content, Application Programming Interfaces (APIs), networking protocols, or network architecture.

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

In this role, you have the opportunity to lead and help create quality, user-focused content for the Networking products of Google Cloud. Working closely with other Technical Writers, Engineers, and PMs, you will author content, advocate for and prioritize users needs, and help define, refine, and execute on plans for the content across products and/or strategic initiatives.

Within these parameters, you can choose how you'd like to solve these problems. There are opportunities to work with UX research, on tooling, or dig deep into the technology. We strongly believe there are multiple paths to success!

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Design, organize, and author technical content for Cloud Networking customers, with a focus on use cases and concepts.
  • Manage complex documentation projects and prioritize requests while working closely with partner teams.
  • Demonstrate strong technical writing and leadership through content reviews, including proofreading, editing, coaching, and providing constructive feedback.
  • Communicate effectively, establish work processes and strategies, organize work groups, manage expectations, and report status across teams.
  • Work with the Development, Sales, Marketing teams, partners, and other internal groups.

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