US-Lead

2 Months ago • All levels

Job Summary

Job Description

As a Lead at Apple Retail, you will embody a whole-store mindset, supporting the Store Leadership team and facilitating meaningful customer and team member experiences. You will energize teams, contribute to operational excellence, and ensure team members have the support, tools, and resources needed for exceptional customer interactions. Your role involves working with leadership to ensure operational readiness, focusing on enabling the sales team. You will spend most of your time with the team and customers, identifying opportunities and supporting team members across the store. You will also lead, mentor, and encourage customer engagement, using product expertise to drive sales and build loyalty.
Must have:
  • Be available to work based on business needs, including nights, weekends, and holidays.
  • Have experience in retail or sales, or related work experience.
  • Have experience mentoring or leading others.
Good to have:
  • Motivate others to achieve performance goals.
  • Resolve conflict and settle differences productively.
  • Work in a fast-paced environment and make timely decisions.
  • Demonstrate excellent attention to detail and organization skills.
  • Work autonomously and take initiative.
  • Drive results individually and by enabling others.
  • Allocate resources and adjust processes for exceptional customer experience.
  • Communicate effectively and tailor communication style.

Job Details

US-Lead

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