(USA) Director, Technology Operations - International Tech Data

Position Summary...

What you'll do...

Join Walmart as Director, Technology Operations – International Tech Data to support the VP of International Tech (Data & AI) at Walmart Global Tech. International Tech powers Walmart’s business across markets including Mexico, Chile, Canada, and beyond, delivering the data capabilities and operational frameworks that enable innovation at scale.

In this role, you will act as a strategic operator and trusted advisor to the VP, helping translate vision into action, streamline execution, and ensure alignment across a global portfolio of initiatives. You will drive operational discipline, facilitate decision-making, and create the connective tissue between leadership, teams, and partners.

This position is ideal for a collaborative, detail-oriented leader who thrives on bringing clarity, structure, and alignment to complex, fast-moving environments — without needing to be hands-on in deep technical architecture.

What You’ll Do

• Partner with the VP to define and prioritize strategic initiatives across International Tech’s data portfolio, ensuring goals are translated into actionable workstreams.
• Lead the operational rhythm for the leadership team, including quarterly and annual planning, OKRs, business reviews, and executive communications.
• Coordinate with Engineering, Data, Product, Strategy, Finance, and PMO teams to align roadmaps, capacity planning, and performance tracking.
• Develop clear dashboards, reports, and narratives to support leadership decisions and communicate progress to senior stakeholders.
• Manage governance processes, ensuring that key initiatives stay on track, risks are identified early, and escalations are handled effectively.
• Serve as the central point of contact for cross-functional alignment, fostering collaboration between U.S. and international market teams.
• Prepare leadership for key internal and external engagements, providing briefing materials, data insights, and talking points.
• Support organizational health by identifying process improvements, eliminating bottlenecks, and fostering team engagement.

What You’ll Bring

• Bachelor’s degree in business, Technology, Operations, or related field (MBA or equivalent experience a plus).
• 12+ years of experience in program management, operations, strategy, or business management roles in a technology, product, or data-driven organization.
• Proven ability to manage multiple priorities, set structure in ambiguous environments, and deliver results in complex, matrixed organizations.
• Strong business acumen with the ability to understand technology’s role in driving business outcomes.
• Exceptional communication skills — able to synthesize complex topics into clear, concise narratives for senior audiences.
• Comfortable leading without formal authority, influencing across teams and geographies.
• Proficiency with collaboration and planning tools (e.g., Jira, Confluence, PowerPoint, PowerBI, or similar).

Preferred Qualifications

• Experience in global or multi-market organizations.
• Familiarity with data strategy, analytics operations, or digital transformation programs.
• Understanding of retail, eCommerce, or enterprise technology environments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.

3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.