User Experience Researcher

Plarium is seeking a User Experience Researcher to join their research department. The role involves conducting customer research for product and marketing teams, analyzing player behavior through qualitative methodologies like playtests and interviews, and translating findings into actionable UX insights. The researcher will present reports to internal clients and management, work with various internal stakeholders, and develop new research methodologies.

Must Have

• Conduct, collect and analyze players’ behavior through different qualitative research methodologies, such as: playtests, in-depth interviews, focus groups, diaries, etc.
• Understand players’ pain points and needs by user research, then turn it into actionable insights and offer the right UX solutions.
• Present the findings in English to the internal client + all levels of management and deliver a structured report.
• Work with a wide range of internal clients.
• Create new research methodologies.
• 2+ years of experience in creating, performing and analyzing qualitative studies in the industry (not only academic experience).
• Academic background (at least BA or equivalent).
• Understanding the mobile gaming market from a player perspective.
• Background in UX design / user centered designed process / game design courses.
• Ability to create independent research.
• Very high English level.
• Experience with Excel and Google Sheets.

Good to Have

• Design questionnaires and perform statistical analysis of surveys independently.
• Experience in Gaming companies.

Perks & Benefits

• Beautiful offices designed for well-being
• Ergonomic chairs and desks
• On-site gym
• Yoga room
• Music room
• 5-star breakfast
• Freshly made coffee, shakes, and afternoon salads from in-house barista
• Full health insurance coverage
• Learning and training programs
• Happy hours
• Team events

Plarium is one of the leading providers of social games over Facebook and mobile networks. The research department is responsible for the analysis of players research, competitive offering and market trends. As an User Experience Researcher, the new team member will perform customer research mainly for product and marketing departments. The User Experience Researcher will present the findings to the internal customer and deliver a structured report.

Responsibilities

• Conduct, collect and analyze players’ behavior through different qualitative research methodologies, such as: playtests, in-depth interviews, focus groups, diaries, etc.
• Understand players’ pain points and needs by user research, then turn it into actionable insights and offer the right UX solutions.
• Present the findings in English to the internal client + all levels of management and deliver a structured report.
• Work with a wide range of internal clients.
• Create new research methodologies.

What we expect

• 2+ years of experience in creating, performing and analyzing qualitative studies in the industry (not only academic experience).
• Academic background (at least BA or equivalent).
• Understanding the mobile gaming market from a player perspective.
• Background in UX design / user centered designed process / game design courses.
• Ability to create independent research.
• Very high English level.
• Experience with Excel and Google Sheets.

Desired

• Design questionnaires and perform statistical analysis of surveys independently.
• Experience in Gaming companies.

What we offer

Step into our beautiful offices, where comfort meets inspiration.

Enjoy working in a space designed for your well-being, with ergonomic chairs and desks that support your health.

Take advantage of our on-site gym, unwind in the yoga room, or relax in the music room whenever you need a break. Start your mornings with a 5 star breakfast, and keep your energy up throughout the day with freshly made coffee, shakes, and afternoon salads from our in-house barista.

Your health is our priority, which is why we offer full health insurance coverage. We’re also dedicated to your personal and professional growth, offering learning and training programs to help you stay ahead.

Beyond work, our vibrant culture includes happy hours, team events, and plenty of opportunities to connect with your colleagues.

Join us and experience a workplace where your well-being and enjoyment come first.

What's next?

Send us your CV

1. Found the perfect job for you? Excellent. Send us your resume and a link to your portfolio, if applicable.

Test task

2. Our recruiters will ask you to perform a test task. This will allow you to demonstrate your professional skills and give us the chance to evaluate your work. If your test task meets our requirements, you will be invited for an interview with the technical team lead.

Professional Interview

3. This will give you the opportunity to tell us about your experience and allow us to explain the technical aspects of the job. If you live a long way from the studio, we can arrange a Skype interview instead.

Meeting with HR

4. After the professional/team lead interview, you will meet with our HR specialist. They will give you more information about your development prospects in the company and provide details regarding our employee benefits program.

Meeting with the VP / CEO

5. In some cases, depending on the position, you will be invited to meet the VP / CEO, for a final decision.

Ready to start

6. Once the above stages are complete, we will invite you to our studio to make a formal job offer. If you live in another city or country, you can use our relocation program to help you hit the ground running.

First day at work

7. You're ready to begin life at Plarium. Welcome, friend.

Keeping in touch

8. We keep all resumes and job applications on file. Don't give up if you're unsuccessful first time round - we'll contact you as soon as a suitable position appears.