User Interface/User Experience Associate

12 Months ago • All levels

Job Summary

Job Description

Salesforce is seeking a User Interface/User Experience Associate to join their Futureforce University Recruiting program. This role focuses on attracting, retaining, and cultivating talent, with interns and new graduates working on impactful projects. The company aims to inspire the future of business with AI+ Data +CRM and empower employees to be Trailblazers. The associate will contribute to shaping products by designing user experiences, distilling complex problems into clear solutions, and advocating for the end-user. Responsibilities include influencing key partners, building cross-functional relationships, tackling UX design challenges across platforms, collaborating with product owners and engineering, and evangelizing new interface guidelines.
Must have:
  • Experience designing and delivering products in cross-functional teams
  • Deep understanding of user-centered design methods
  • Ability to thrive in a fast-paced, collaborative, agile environment
  • Power to influence others and build consensus
  • Self-motivated, good communicator, able to balance design with deadlines
  • Experience using analytics and user research
  • Knowledge of design tools like Sketch, Photoshop, Illustrator
  • BA/BS or MA/MS in design related field, or equivalent experience
Good to have:
  • Experience working in design systems
  • Experience with CRM or enterprise software
Perks:
  • Job shadowing
  • Mentorship programs
  • Talent development courses

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Salesforce, we make the tools that help people work more optimally and efficiently. Design and User Experience are at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first, and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our products passionate about industry-specific solutions - Financial Services Cloud, Health Cloud, Consumer Goods Cloud, Public Sector Cloud, B2C experiences & more.
You and your team will distill sophisticated problems and propose clear, efficient, consistent solutions. You're meticulous and passionate about alluring design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, and experiment with the updated devices and wearables. You have a good observation of useful products, and you share your findings with the team. You're a dedicated advocate for the end user. You have deep compassion for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users.
The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, pivotal initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.

Responsibilities:
Influence and compellingly communicate the Industry to a wide variety of key
partners
Build positive relationships across subject areas, such as Design, Product, Engineering, and
Marketing
Tackle complex UX design problems across web, mobile and tablet
Collaborate closely with product owners/managers (POs& PMs) to find opportunities for
new products/features and validate assumptions through user testing and research
Work with engineering to deliver final product
Reinforce a design-thinking culture that leverages the best product, technology and
innovative talent
Own various web and mobile application interfaces
Work with devs and QE to deliver the polished final product
Evangelize new interface guidelines and design patterns
Experience / Skills Required:
Experience designing and delivering products in cross-functional teams from start to finish
Deep understanding of user-centered design methods and standard processes - and you’re always looking to improve your process
The ability to thrive in a fast-paced, collaborative, agile environment, while also leading
process improvement efforts
Power to influence others and build consensus, while dealing with ambiguity
Self-motivated, a good communicator, and able to balance great design with meeting short
deadlines
Experience using analytics, user research, and other approaches to help make decisions and iterate on the product
Constant aim to stay up-to-date with the latest industry news and developments.
A deep appreciation and talent for simple solutions to complex problems
Experienced knowledge of design tools such as Sketch, Photoshop, and Illustrator
BA/BS or MA/MS in design related field, or equivalent experience

Bonus:
Experience working in design systems
Experience with CRM or enterprise software
Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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