UX Designer

The LSEG Design UX team is seeking a talented, user-obsessed, visually inspired Experience Designer to develop beautiful customer journeys and UX experiences. This role involves leading and delivering strategic, LSEG-wide customer experience initiatives, crafting concepts, and delivering responsive design experiences for LSEG's digital ecosystem. The designer will work collaboratively, involve end-users, and liaise with product owners and technical architects, blending quantitative analysis with qualitative feedback. The role requires driving UX consistency, using the Design System, and delivering conceptual designs, customer journey maps, and heuristic analysis.

Must Have

• Deliver holistic, innovative, end-to-end service user experiences across LSEG’s digital experience
• Inspire and provide creative designs that are beautiful, clear, useful, easy-to-use, innovative, and efficiently built
• Deliver the design experience from sprint horizon concepts to prototypes and final wireframes
• Take responsibility for communicating designs to collaborators and incorporating and balancing conflicting feedback back into the designs
• Organise and run customer journey workshops and deliver service maps, customer journeys, design concepts, layouts and screens from the output
• Develop high-quality visual and interactive proof of concepts to share with internal and external customers
• Advocate for customer-centred, context-aware, responsive web design and platform-specific design as key to LSEG’s competitive advantage
• Support the team in the creation and execution of UX workshops in support of other organisational teams
• Demonstrate adaptability to changing priorities driven by the speed of our innovative, fast-paced, information services industry
• Motivated, curious, creative self-starter with a strong collaborative nature
• Happy defending concepts and negotiating successful compromises between multiple project collaborators
• Detailed knowledge of user-centred design principles
• Expertise delivering service design customer journeys, wireframes, prototypes, detailed design screens from mobile to desktop
• Skills in blending qualitative and quantitative data into designs
• Proficiency in Figma
• Ability to work with development teams to find a way within technology constraints
• Clear verbal and written communication to do justice to your ideas
• Bachelor’s degree in Service design, Interaction Design, Information Design, Product Design or equivalent professional experience

Good to Have

• Adore a proper design system to deliver UX at speed
• Organised and love attending to detail
• Holding high design standards in a lean, fast-paced environment
• Teaming up with a 'hive mind' of energy and ideas
• Inclusive in approach to design with empathy and accessibility on your mind as you work
• Know your 'definition of ready' and when to size t-shirts

Perks & Benefits

• Hybrid working
• Opportunities for personal growth and skill development
• Collaborative and creative culture
• Healthcare
• Retirement planning
• Paid volunteering days
• Wellbeing initiatives

ROLE PROFILE:

The LSEG Design UX team is seeking a talented, user obsessed, visually inspired, Experience Designer to develop simply beautiful customer journeys and UX experiences for our customers.

Want to join, give, and learn from, a diverse, creative, passionate, multi-disciplinary team of Service Designers, UX designers, visual designers and front end developers?

We love turning complex experience problems into elegant, innovative, and useful solutions that meet our customers needs. Being a customer centred team, means we craft high-quality user focused, re-usable experiences. We embrace hybrid working and use digital tools to innovate, communicate, and share, while knowing the value of face-to-face meetings and when to be there in person to build networks and positively influence.

Imagine being a UX designer in our team, you’ll be fundamental to leading and delivering strategic, LSEG-wide customer experience initiatives. You’ll work collaboratively with the team to craft concepts and deliver responsive design experiences for LSEGs digital ecosystem.

Involving the end user in your designs and liaising directly with product owners, technical architects and technology partners, we also like to mix quantitative analysis to the qualitative feedback loop.

Taking ownership to drive consistency of UX, while being inspired by our strong Brand architecture, you can call on the expertise of our dedicated Experience Fundamentals team and use our Design System to accelerate you in our agile working practices.

This role should attract a highly creative teammate at pace with the latest service design and interaction design trends as well as a deep knowledge of user experience principles.

Leading by example, imagine delivering conceptual designs, customer journey maps, heuristic analysis and hands on delivery out to customers, and caring and defending your vision and design decisions against the balance of user needs, Brand experience, technical constraints and business needs.

Do you want to?

• Deliver holistic, innovative, end-to-end service user experiences across LSEG’s digital experience
• Inspire and provide creative designs that are beautiful, clear, useful, easy-to-use, innovative, and efficiently built
• Deliver the design experience from sprint horizon concepts to prototypes and final wireframes
• Take responsibility for communicating designs to collaborators and incorporating and balancing conflicting feedback back into the designs
• Organise and run customer journey workshops and deliver service maps, customer journeys, design concepts, layouts and screens from the output
• Develop high-quality visual and interactive proof of concepts to share with internal and external customers
• Advocate for customer-centred, context-aware, responsive web design and platform-specific design as key to LSEG’s competitive advantage
• Support the team in the creation and execution of UX workshops in support of other organisational teams
• Demonstrate adaptability to changing priorities driven by the speed of our innovative, fast-paced, information services industry

Do your skills resonate with our needs?

• Motivated, curious, creative self-starter with a strong collaborative nature
• Happy defending concepts and negotiating successful compromises between multiple project collaborators
• Detailed knowledge of user-centred design principles
• Expertise delivering service design customer journeys, wireframes, prototypes, detailed design screens from mobile to desktop.
• Skills in blending qualitative and quantitative data into designs
• Flamboyance (or even just quiet confidence) in Figma.
• Ability to work with development teams to find a way within technology constraints
• Clear verbal and written communication to do justice to your ideas.
• Bachelor’s degree in Service design, Interaction Design, Information Design, Product Design or equivalent professional experience

Do you have other skills we might also want to hear about?

• You adore a proper design system to deliver UX at speed
• You're organised and love attending to detail
• Holding high design standards in a lean, fast-paced environment
• Teaming up with a 'hive mind' of energy and ideas
• Inclusive in your approach to design with empathy and accessibility on your mind as you work
• Know your 'definition of ready' and when to size t-shirts

Please include a digital portfolio, so we can see your talent and how you like to work.

Career Stage:

Senior Associate