Vice President - Client Servicing & Strategic Alliances

About Us:

Vouchagram India Pvt. Ltd., operating under the brand name GyFTR, is India's largest digital rewards backend solutions company with an annual turnover of INR 3000 Crores. As a market leader in the Digital Payments, Instant Rewards, and Gift Vouchers space, we enable over 250+ top brands like Levi’s, Flipkart, Marks & Spencer, and Dominos, servicing 200+ clients across BFSI, loyalty, retail, and e-commerce sectors—including leading private sector banks. With 70% market share and 150% year-on-year growth, we continue to redefine digital gifting solutions.

Why Join Us?

• Work with India’s top brands and banks
• Be at the forefront of fintech innovation
• Manage high-value strategic alliances
• Drive revenue growth and digital transformation

Key Responsibilities:

Managing Existing Brand Relationships:

• Lead and oversee brand relationship strategies within the organization.
• Supervise the client servicing team, ensuring seamless coordination and satisfaction.
• Work closely with finance teams to optimize P&L for brand partnerships.
• Collaborate with legal teams to close agreements efficiently.
• Ensure smooth API and system integrations by aligning with IT teams.

Driving New Business Development & Servicing:

• Identify and scout new brand partnerships to expand business opportunities.
• Drive lead generation, commercial discussions, and high-impact negotiations.
• Understand client needs and onboard brands accordingly to enhance service offerings.

Reporting, Analysis, and Brand Reviews:

• Develop and present comprehensive reports and business insights for internal and external stakeholders.
• Regularly analyze market trends and competitor strategies to maintain a competitive edge.

Market Understanding & Competitive Strategy:

• Gain an in-depth understanding of industry dynamics, client needs, and market trends.
• Position GyFTR as the preferred digital rewards partner for leading enterprises.

Technical Execution & Negotiations:

• Manage API integrations between our platform and partner brands for seamless execution.
• Lead financial negotiations with partner brands to maximize commercial success.

Qualifications & Skills:

• 10+ years of experience in client servicing, strategic partnerships, or fintech alliances.
• Proven leadership in managing high-value partnerships and driving business growth.
• Strong negotiation, stakeholder management, and analytical skills.
• Expertise in P&L management and legal contract handling.
• Understanding of API integrations and digital transformation trends in fintech.

Join Us & Be a Part of the Fintech Revolution!