VIP Account Manager Intern

6 Months ago • Upto 1 Years

Monetization

Job Description

As a VIP Account Manager Intern at Blitz, a Voodoo subsidiary, you'll be the primary contact for high-value players, ensuring an exceptional gaming experience. Responsibilities include driving player engagement and retention, optimizing monetization through personalized strategies, analyzing KPIs, and reporting on performance. You will manage VIP relationships across various platforms (Facebook, Instagram, TikTok, email, in-game chat), offering exclusive bonuses and promotions. Close collaboration with multiple teams (LiveOps, CRM, Product, Marketing) is essential. The role involves enhancing player experience by addressing requests, providing tailored gifts, and sharing feedback for game improvements.

Good To Have:

Experience with social media and digital trends
Understanding of marketing and media landscapes

Must Have:

Fluent in French and English
Final-year student from a Top 10 Business School
Strong communication and writing skills
Interest in mobile gaming and player engagement
Proactive and detail-oriented

Add these skills to join the top 1% applicants for this job

team-player

critical-thinking

retention-strategies

problem-solving

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Launched in 2021, Blitz takes mobile games to the next level, where fun meets competition. It is one of Voodoo’s first new venture projects focused on diversifying its portfolio and reinforcing its position as a leader in mobile gaming.

Blitz allows players to compete on its set of mobile games for real cash prizes, leveraging on Voodoo’s unique game portfolio. Users can discover a vast array of games and challenge other players in tournaments and turn their skills into real rewards! Blitz unlocks new dimensions for mobile gamers.

We are growing the team and in search for creative, accountable individuals, to help Blitz become a leader in the real-money gaming space.

Role

As a VIP Account Manager Intern, you will be the primary point of contact for our most valued players, ensuring they have an exceptional gaming experience.

Focusing on driving player engagement, retention, and monetization.
Managing and retaining VIP players by maintaining close relationships through social media and in-game chat, while providing premium service with exclusive bonuses, private events, and personalized promotions.
Optimizing monetization by closely monitoring VIP activity to anticipate their needs, identify churn risks, and implement effective retention strategies.
Analyzing and reporting VIP player KPIs, tracking spending and engagement, and providing regular reports on performance and campaign impact.
Engaging with VIPs across multiple platforms, including: Facebook, Instagram, TikTok, E-mail, Intercom (our in-game chatbot)
Enhancing the player experience by serving as the direct contact for VIP requests, personalizing interactions with tailored gifts, and sharing feedback with the product team to improve the game experience.
Working closely with multiple teams (LiveOps Team, CRM & Operations Team, Product Team & Marketing/Growth Team)

Profile

Final-year student from a Top 10 Business School, seeking an internship
Fluent in French and English
Interested about mobile gaming and player engagement
Strong interest in social media platforms, social listening tools and emerging digital trends
Deep understanding of the current media landscape and marketing trends
Exceptional communication with outstanding editorial writing abilities
Strong critical thinking and problem-solving skills
Proactive, detail-oriented and organized
Collaborative team player with a results-driven mindset

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