Volunteer Coordinator
Job Summary
Job Description
World Relief seeks a Volunteer Coordinator who is compassionate and an advocate for justice, standing up for the rights of the vulnerable and marginalized. The organization partners with the church to address global crises, with programming focused on humanitarian response, community strengthening, and refugee/immigrant services. The Volunteer Coordinator will recruit, train, and supervise volunteers and interns, maintaining a database of their skills and matching them to opportunities. Responsibilities include keeping volunteers informed, conveying the organization's purpose, and collaborating with program staff. The role also involves administrative tasks related to volunteer management and contributing to community outreach.
Must have:
- Recruiting, training, and supervising volunteers
- Maintaining volunteer database and records
- Communicating organization's mission to the public
- Christian faith and commitment to mission
- Experience in volunteering and recruitment
- Attention to detail
Good to have:
- Outstanding written communication
- Presentation skills
- Data tracking and report preparation
- Friendly, enthusiastic, and positive attitude
- Ability to manage multiple projects
- Commitment to confidentiality and professionalism
- Teamwork and initiative
- Interpersonal skills
- Refugee, immigration, or cross-cultural experience
Perks:
- Competitive benefits package
- Employee discount program
5 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. World Relief seeks a Volunteer Coordinator to recruit and train new volunteers and interns, keeping a database of information and skills, matching volunteers and interns to opportunities that suit their skills, keeping them informed and conveying the organizations’ purpose to the public.
ROLE & RESPONSIBILITIES:
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
- All functions related to volunteers include interns by definition
- Recruiting, training, and supervising new volunteers
- Collecting volunteer information, availability, and skills, and maintaining an up-to-date database
- Maintain volunteer applications, interviews, background checks and on-boarding paperwork and orientation
- Keeping new and existing volunteers informed about the organization and volunteer opportunities
- Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities and receive the proper training
- Collaboration with volunteer support staff embedded in programs regarding volunteer needs and program-related training
- Recording and approving volunteers’ hours
- Ensuring the organization's mission and purpose is conveyed to the public
- Oversees or conducts regular reviews of the volunteer program to improve effectiveness and efficiency
- Work closely with the rest of the CCE (Church and Community Engagement) Team on Community Outreach activities.
- Excellent communication skills are a must
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Experience in volunteering and recruitment of volunteers
- Strong attention to detail and willingness to ask questions
PREFERRED QUALIFICATIONS:
- Outstanding written communication and presentation skills
- Strong experience tracking data and preparing reports
- Friendly, enthusiastic, and positive attitude
- Detail-orientated with the ability to manage multiple projects at a time
- Commitment to Confidentiality and Professionalism
- Teamwork
- Initiative and Independent Work
- Interpersonal Skills
- Significant refugee, immigration, or cross-cultural experience preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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