Wallet Operations Specialist

1 Hour ago • 2 Years +

Operations

Job Description

Binance is seeking a Wallet Operations Specialist to oversee daily exchange wallet operations, including deposits, withdrawals, and blockchain transaction monitoring. The role involves maintaining operational uptime, coordinating network upgrades, and ensuring timely processing. Key responsibilities also include collaborating with security for risk mitigation, enhancing monitoring systems, and automating tasks for process optimization. The specialist will work cross-functionally with customer support and other departments to resolve user inquiries and improve product offerings, contributing to Binance's mission of building an inclusive financial ecosystem.

Must Have:

Oversee daily operations of exchange wallets, including deposits, withdrawals.
Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
Maintain operational uptime of exchange wallets.
Coordinate and complete network upgrades, token events and testing with no issues.
Collaborate with the security team to respond to incidents and implement safeguards.
Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures.
Automate repetitive tasks to improve operational efficiency.
Analyze transaction data to identify trends and recommend system improvements.
Analyze competitor product and industry trends to identify potential product/process enhancements.
Work with Customer Support to resolve wallet-related user inquiries.
Partner with Stakeholders across various departments to solve customer pain-points and enhance our product.
2+ years in crypto wallet operations, blockchain infrastructure, or a related role.
Proficiency with blockchain explorers (e.g., Etherscan).
Understanding of UTXO, EVM, and multi-signature wallets.
Excellent problem-solving and communication skills.

Perks:

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement

Add these skills to join the top 1% applicants for this job

cross-functional

communication

risk-management

risk-mitigation

game-texts

cross-functional-collaboration

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

Wallet Management:
Oversee daily operations of exchange wallets, including deposits, withdrawals.
Monitor blockchain transactions to ensure timely processing and resolve delays or failures
Maintain operational uptime of exchange wallets
Coordinate and complete network upgrades, token events and testing with no issues

Risk Mitigation & Compliance:
Collaborate with the security team to respond to incidents and implement safeguards
Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures

Process Optimization:
Automate repetitive tasks to improve operational efficiency
Analyze transaction data to identify trends and recommend system improvements
Analyze competitor product and industry trends to identify potential product/process enhancements

Cross-Functional Collaboration:
Work with Customer Support to resolve wallet-related user inquiries
Partner with Stakeholders across various departments to solve customer pain-points and enhance our product

Requirements

2+ years in crypto wallet operations, blockchain infrastructure, or a related role
Proficiency with blockchain explorers (e.g., Etherscan)
Understanding of UTXO, EVM, and multi-signature wallets
Excellent problem-solving and communication skills
Ability to thrive in a fast-paced, 24/7 crypto environment

Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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