West Region Director

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Service Director – Region (within Americas)

This person should be able to represent FLUENCE with customers in place of Service Leader. Be able to deal with conflicts (personal or contractual) that arise and develop regional strategy.

• Presentation skills – executive summaries & communications
• Deal with Contract issues
• Change orders
• Quote new service contracts after warranty period ends
• Disputes/Claims mgmt./legal coordination
• Sales Support
• OEM warranty extensions
• Managing overall regional budget
• Risks/opportunities
• Billing/Collections
• Regional strategy development
• Develop regional partners (contractors)
• Service team organization
• Contract development/strategy
• Product offerings
• Spares
• Drive continuous improvement strategy/teams - Ex
• New service product offering support

Qualifications

• 7+ years of experience in field services, power systems, renewable energy, or utility infrastructure
• Bachelor’s degree in Engineering, Operations Management, or related field preferred

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.