creative assembly

Senior Live QA Technician

Senior UI Artist - CA Sofia

Studio Support Administrator

Senior Game Designer

Character Outsource Manager

Senior Concept Artist

Principal Narrative Designer

Cinematic Artist - CA Sofia (12 month FTC)

Lead Technical Animator

This Senior Live QA Technician role at Creative Assembly involves supporting the launch and ongoing maintenance of Total War games. The technician will monitor, reproduce, and log player-reported issues, working closely with development and community teams. Key responsibilities include thorough monitoring of social media and forums, prioritizing tasks, and delivering high-quality support pre and post-release, ensuring concise defect logging and effective player support.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>This position is great for those with looking to make a move into development QA and be part of testing our award-winning series of Total War games. The role involves supporting launches across a range of titles that are currently in development as well as our back catalogue titles. As a Senior Live QA Technician, you will have the opportunity to work alongside multiple teams including Development and community to actively find, reproduce and log issues raised by our players.We are looking for someone with very strong communication and organisational skills who enjoys playing Total War and other strategy games who can apply a methodical approach to supporting titles prior to and post release for issues raised by players. They will need to be able to work with various disciplines within game development to collate reports from trawling various channels to escalate key issues and priorities. They should also have a strong understanding of excellent customer service to deliver outstanding customer support.The ideal candidate will have experience with Total War titles and have previous experience in either a Live QA, customer service, client support or a similar role. They will be familiar with development cycles for software/games and can work independently when required to complete tasks in the given time frames. They will have experience working to deadlines and be able to give objective, constructive assessments of titles and features.Key ResponsibilitiesThe primary functions of the role are to monitor, find and report defects reported by the community and aid in the reproducing of issues as required, Support game launches and relay key feedback to stakeholders across multiple departments and the development team.You will be responsible for ensuring our titles are supported pre and post release. You will thoroughly monitor social media spaces and forums to locate issues, judge priority and reproduce them.You will be able to prioritize tasks and work independently when required, supporting the team when the lead is absent, focusing on delivering meetings and reports to the highest standard and co-ordinating with the wider Total War team.Working with the Wider development team, you will aim to provide the highest quality support for each release within given deadlines. This will be achieved primarily through the logging and communicating of concise defects with the correct classification and Player support.Knowledge, Skill and ExperienceEssential<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficient time management and organisational skills, able to handle multiple tasks and meet set deadlines and priorities including the ability to adapt to change.</li><li class="leading-relaxed">Customer Support experience or relevant experience showcasing the ability to understand and empathise with players while communicating with them professionally.</li><li class="leading-relaxed">Excellent written and verbal communication skills with the ability to relay important information in the most suited format and to judge priority of information.</li><li class="leading-relaxed">Previous Senior QA Experience working in Games or Technical Customer Support expe</li><li class="leading-relaxed">A familiarity of Microsoft Office suite of software.</li><li class="leading-relaxed">Ability to follow set process and a methodical approach when investigating issues.</li><li class="leading-relaxed">Wide ranging experience playing a variety of PC video games including the grand strategy genre of games.</li><li class="leading-relaxed">A passion for video games and a desire to be part of the creative process involved in developing video games.</li></ul>Desirable<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience playing a wide range of titles in the Total War franchise both new and old.</li><li class="leading-relaxed">Experience of Community forums/social media interactions</li><li class="leading-relaxed">Knowledge of the development process and the various disciplines involved.</li><li class="leading-relaxed">Experience using bug and task tracking software ie Jira</li><li class="leading-relaxed">Knowledge of PC hardware and software on multiple platforms.</li></ul>Most roles at Creative Assembly are	hybrid; what this looks like will be discussed during the interview process. For many teams this is 3 days a week in the studio. CA has the right to change requirements	based on the needs of the business.We offer many benefits to support you and your family including:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Additional medical and dental health insurance for you, your partner and kids, life insurance, and free health care screening</li><li class="leading-relaxed">Additional holiday allowance plus full studio closure over the Christmas and New Year period, as all Bulgarian Bank holidays</li><li class="leading-relaxed">Annual discretionary studio bonus</li><li class="leading-relaxed">Defined career development pathways and personalised training support including; SEGA Dev Day, internal masterclasses, prestigious creative workshops, on-site training with renowned specialists and global conference attendance</li><li class="leading-relaxed">Public transportation card</li><li class="leading-relaxed">Monthly food vouchers</li><li class="leading-relaxed">Wellbeing support with an employee assistance programme</li><li class="leading-relaxed">Free games and merchandise plus access to our extensive games library</li><li class="leading-relaxed">Free breakfast every day - toast, cereals, yoghurts, fresh fruit, soft drinks and more in our fully stocked kitchen</li><li class="leading-relaxed">Options for subscribing to additional health, wellness and sports services</li><li class="leading-relaxed">Office massages</li><li class="leading-relaxed">Studio parties for you and your family; such as our Summer and Christmas parties, Children’s day party, wrap parties for game releases</li></ul>Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About us:</h3>Deep expertise. Personal and Industry evolution. Impeccable craft. These are Limit Break’s founding principles.Welcome to Limit Break, where gaming and innovation meet to create a world like no other. As global pioneers in the mobile gaming industry, we go beyond traditional boundaries to redefine digital markets and build vibrant communities that transcend virtual boundaries.Our vision extends far beyond gaming as we leverage cutting-edge technology, cryptocurrency, and our unparalleled creative vision to craft unforgettable experiences that unite people from every corner of the globe. From players to traders, we're elevating gaming economies to new heights.At Limit Break, we take pride in our illustrious track record of over a decade of excellence. Our visionary founders have continually pushed the envelope, transforming the mobile gaming industry with their bold innovations and calculated risks. Join our trailblazers' team; together, we'll maintain our position as the unrivaled global leaders in mobile gaming.Backed by esteemed investors such as Buckley Ventures & Paradigm Ventures, we're not just a company but a dynamic force of change and are eager to welcome brilliant minds to help us shape the future of gaming and beyond. Be a part of Limit Break's extraordinary journey, where your creativity and passion will know no limits.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3>Unleash your potential at Limit Break as we seek an exceptional Unity Engineer to spearhead an exciting new venture! We are embarking on a groundbreaking journey to develop a cutting-edge, mid-core, 3D mobile game from concept to reality.At the outset, you'll collaborate closely with a small yet dynamic team to craft and refine the game's prototype, ensuring alignment with executive stakeholders. 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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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