<p>Let's grow together and unlock opportunities</p>

Growe

VIP Account Executive

Customer Support Representative

Team Lead PHP Developer

Customer Support Supervisor

Payments Support Specialist

CRM Manager

Junior Treasurer

Lead CRM Manager

Designer

This VIP Account Executive position at Growe focuses on building and maintaining strong relationships with high-value clients. Responsibilities include conducting personalized promotional calls, proactively addressing client needs, identifying opportunities for new product introductions, and collaborating with various teams to ensure a premium client experience.  The role requires tracking client interactions and providing insights for improvement. Day and night shifts are involved.  Ideal candidates possess proven experience in VIP account management, strong communication skills, and experience with CRM tools.  Experience in gaming, fintech, or hospitality is a plus.

Middle Product Analyst

<div class="job__description body"><div><h5>Growe welcomes those who are excited to:</h5>
<ul>
<li>
<p>Build and maintain strong relationships with high-value clients, ensuring exceptional customer experience and long-term loyalty;</p>
</li>
<li>
<p>Conduct personalized promo calls to inform clients about exclusive offers, upcoming events, and tailored promotions;</p>
</li>
<li>
<p>Proactively engage with VIP clients, addressing their needs, preferences, and concerns to enhance satisfaction and retention;</p>
</li>
<li>
<p>Identify opportunities to introduce new products, services, or promotions that align with the client’s interests;</p>
</li>
<li>
<p>Work closely with marketing, customer support, and product teams to ensure VIP clients receive a seamless and premium experience;</p>
</li>
<li>
<p>Track client interactions, feedback, and engagement levels, providing insights for continuous improvement;</p>
</li>
<li>Work in day &amp; night shifts.</li>
</ul>
<h5>We need your professional experience:</h5>
<ul>
<li>
<p>Proven experience in VIP account management, sales, or customer relations (preferably in gaming, fintech, hospitality, or similar industries);</p>
</li>
<li>
<p>Strong communication and persuasive skills with the ability to build trust and rapport with clients;</p>
</li>
<li>
<p>Experience in gambling is string plus;</p>
</li>
<li>
<p>Experience with CRM tools and data-driven decision-making is a plus;</p>
</li>
<li>Upper-Intermediate level of English;&nbsp;</li>
</ul>
<h5>We appreciate if you have those personal features:</h5>
<ul>
<li>
<p>Thoroughness, attention to detail;</p>
</li>
<li>
<p>Strong communication skills;</p>
</li>
<li>Ability to work in a fast-paced, target-driven environment;</li>
<li>
<p>Self-organization and proactiveness.</p>
</li>
</ul>
<h5>We are seeking those who align with our core values:</h5>
<ul>
<li>
<p>GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;</p>
</li>
<li>
<p>DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;</p>
</li>
<li>
<p>BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.</p>
</li>
</ul></div></div>