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Director - IT, Enterprise Apps & Workplace Strategy

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The Director of IT, Enterprise Apps & Workplace Strategy role at Highspot involves leading and managing IT operations in India, aligning with global strategies, and overseeing local infrastructure, enterprise systems, and workplace strategy. The role requires building and maintaining secure systems, translating global IT strategies into regional plans, managing teams, and ensuring a productive in-office experience. This includes responsibilities such as leading IT operations, building systems, leading infrastructure changes, recruiting and mentoring teams, acting as a point of contact for IT, and collaborating with cross-functional teams. The candidate should have experience in managing enterprise applications teams, aligning with global IT strategies, and supporting a hybrid workforce.

Regional Vice President, Enterprise Sales

About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
 
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
 
About the Role&nbsp;
Highspot is seeking a seasoned and results-driven Director of IT &amp; Enterprise Applications to lead our technology operations in India. This role reports directly to the Head of Global IT &amp; Enterprise Applications based in the US, and will be responsible for overseeing local IT infrastructure, enterprise systems, and India workplace strategy (facilities) members. You will develop and manage a high-performing team in India, while ensuring full alignment with global strategy, policies, and cross-functional priorities. The ideal candidate will bring a strong track record of building IT functions in global SaaS companies and understand the nuances of supporting a hybrid workforce in a U.S. headquartered environment. This leader must be confident and principled in representing IT’s global standards locally, balancing collaboration with regional stakeholders while standing firm when necessary to protect the integrity of global processes and team priorities.

 
Responsibilities <ul><li>Lead and manage all India-based IT operations, including help desk, systems administration, enterprise applications, and local infrastructure, while ensuring alignment with US headquarters standards and close collaboration with US-based leadership.</li><li>Build and maintain secure, scalable, and high-availability systems that support local operations and integrate with global processes and systems.</li><li>Translate global IT strategy into regional execution plans, ensuring consistency and alignment with company-wide standards</li><li>Lead local IT infrastructure changes from project management to technical execution</li><li>Recruit, lead, mentor, and develop a cross-functional team spanning IT support, enterprise apps, and workplace strategy team.</li><li>Set clear goals, foster accountability, and create career growth opportunities across disciplines.</li><li>Drive retention and engagement through leadership that inspires operational excellence.</li><li>Contribute to the design and execution of Highspot’s global workforce strategy ensuring we are hiring people in the best Geos to maximize effectiveness.</li><li>Act as the primary IT point of contact for India-based operations, building strong relationships with global teams across Finance, HR, Security, and Engineering.</li><li>Lead or contribute to cross-functional projects, acting as a local advocate and ensuring regional needs are met.</li><li>Direct Manager of India Office Manager(s) assisting with complex and or large scale projects and ensuring service excellence and consistency in day to day operations.</li><li>Partner with Global Workplace Strategy and Facilities leader and team(s) to align on standards and execution.</li><li>Collaborate with senior leadership, key partners in IT, People, Legal, Finance, and Security to provide oversight on key workplace initiatives and help clear any blockers.</li><li>Ensure a productive, secure, and high-quality in-office experience for employees.</li></ul> 
Required Qualifications<ul><li>10+ years in IT with demonstrated leadership across infrastructure, enterprise systems, and facilities.</li><li>Experience managing enterprise applications teams, including Workday and NetSuite Analysts and Developers, to meet the evolving needs of a global SaaS organization.</li><li>Minimum 5 years of experience managing and scaling IT teams in India for a US based SaaS company</li></ul><ul><li>Proven success in aligning India-based technology operations with the needs of a U.S. headquartered company.</li><li>Hands-on experience in enterprise systems (Okta, Jamf, Intune, Slack, Jira)</li><li>Experience configuring and managing IT infrastructure including Firewall, Access Points, Switches and A/V equipment</li><li>Excellent communication, stakeholder management, and cross-functional collaboration skills.</li><li>Demonstrated experience aligning with global IT strategy while effectively guiding and influencing local business leaders.</li><li>Experience directly managing employees who also have a dotted-line reporting relationship to U.S. based functional leaders.</li><li>Experience supporting IT and application strategy in a SaaS or B2B software environment preferred.</li></ul> 

#LI-SG1
 
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
 
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

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<h1>Business Unit:</h1>Cubic Defense<h1></h1><h1>Company Details:</h1><h1></h1>When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<h1>Job Details:</h1>Job Summary: A technical role with responsibility for the maintenance and operation of the P5 Combat Training System based in Kuwait. The successful candidate will help to standup and deliver the Kuwait F18 P5CTS Ops and Maintenance Program.&nbsp; The successful candidate will work at the Ahmad al-Jaber Air Base and report to the Site Manager who will be co-located.&nbsp;Essential Job Duties and Responsibilities: <ul><li>Maintain a log containing the serial number, pod type, date, time, and remarks for all P5CTS pods checked in and out of the P5CTS pod shop.</li><li>Maintain a daily status/availability log on all P5CTS pods.</li><li>Maintain a record of elapsed Time Meter readings on a monthly basis and determine each pod's operational time for the month.</li><li>Operate and maintain the P5CTS Test Set in accordance with the applicable technical documentation.</li><li>Perform Organizational-Level (O-Level) and Intermediate-Level (I-Level) maintenance tests and replacement of the Shop Replaceable Assemblies (SRAs) on the P5CTS pods.</li><li>Assist as required in the operation and maintenance of the display equipment</li><li>Perform duties of computer operations technician as required, which include the following:<ul><li>Load programs for operation and test.</li><li>Perform subsystem test to assess operational readiness.</li><li>Load all pre-mission exercise data into the Data Recorder Device (DRD).</li><li>Maintain a control log of DRD issue to and receipt from aircrews.</li><li>Operate the graphics terminals during live exercises and assist with display and control operations.</li><li>Provide technical assistance to aircrews in setting up for replay/debriefing.</li><li>Maintain and store records of mission tapes.</li><li>Maintain a mission event log with specific, concise, and pertinent data entered under the following headings:&nbsp; date, time, mission/event, remarks, and operator.</li><li>Interface directly with the aircrew regarding mission sortie effectiveness.</li><li>Perform additional operations duties as directed by the Site Supervisor</li></ul></li><li>Comply with Cubic’s values and adherence to all company policy and procedures.&nbsp; In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.</li><li>In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.</li></ul>Minimum Job Requirements: &nbsp;Skills knowledge and experience: Essential:<ul><li>Technical background in a similar role with experience in a military environment.</li><li>Proficiency with MS Office and testing software.</li><li>Ability to read electrical wiring diagrams and schematics.</li><li>Experience using electronic tools and testing equipment.</li><li>Ability to lift 75lbs and perform physical tasks such as bending, reaching, and working in tight spaces.</li></ul>Desirable:<ul><li>Prior military experience and leadership training.</li><li>Experience working in remote and/or foreign environments.</li><li>Experience in computer networking.</li></ul>Education and Qualifications:Essential:<ul><li>Bachelor’s Degree or equivalent military experience, with relevant experience in an electronics-related industry.</li><li>College qualification in a technical field or equivalent technical education and military experience.</li><li>U.S. citizenship and Secret Security clearance.</li><li>Must possess a valid driving license.</li></ul>Personal Qualities:<ul><li>Adaptability to remote and/or foreign environments, with skills in diplomacy and cultural awareness.</li><li>Diligent, with strong attention to detail, integrity, and discipline.</li><li>Strong interpersonal skills with effective communication and flexibility.</li><li>Ability to collaborate within a team and work towards individual and shared goals.</li><li>Ability to work with foreign and military personnel.</li><li>Self-motivated with the ability to work independently and under pressure.</li><li>Willingness to travel as needed to meet company objectives.</li></ul>#LI-NB1‎&nbsp;Cubic Pay Range:‎&nbsp;The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. 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