Prophecy Simple Data Labs

Field Data Engineer

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Software Development Engineer in Test

As a Field Data Engineer at Prophecy, you will troubleshoot and resolve customer issues related to the Prophecy IDE, assist with third-party integrations, and reproduce customer bugs. You'll provide best practices guidance, deliver proactive suggestions, and coordinate with engineering to resolve customer issues. You will also participate in the creation and maintenance of company documentation. This role requires a strong understanding of data engineering concepts and the ability to communicate effectively with stakeholders. The engineer will work in a fast-paced startup environment and will be a true proponent of customer advocacy.

<h3>About Prophecy</h3> 
Prophecy is a rapidly growing startup enabling all the data users to visually build data pipelines with modern software practices including code on Github using its Low-Code Data Engineering Platform.&nbsp;Prophecy is trusted by top Fortune 500 firms to replace their legacy ETL tools as they re-platform to the Cloud or Apache Spark. We're very well funded, backed by top VCs, and on the path to establishing ourselves as the leader on the cloud. 
Prophecy is a Core Technology and Deep-IP company with engineering centered in India. Prophecy engineers often say that they have never worked in a more productive, higher horsepower organization in their careers. The engineers love their work, are being challenged, and are doing the best work of their careers. 
<h3>&nbsp;</h3> 
<h3>Position Summary</h3> 
This is an amazing opportunity to be an early Field Data Engineer in a high-growth, high-potential startup starting in Prophecy’s India center. You will be working with a team of dynamic team members who take pride in solving complex problems. 
We're seeking A players to work with A players. We're a high-growth company on a once-in-a-lifetime journey to revolutionize the way data engineering is done. Be a part of it. 
&nbsp; 
<h4>What You’ll Do</h4> 
<ul> 
<li>Troubleshoot and resolve complex customer issues related to the Prophecy IDE</li> 
<li>Assist with issues around third-party integrations with the Prophecy environment</li> 
<li>Reproduce customer bugs in production and sandbox environments to capture additional context, build documentation and better understand the root cause</li> 
<li>Set clear expectations with customers on the next steps and then meet or exceed them</li> 
<li>Surprise and delight customers, even when problems are not solved quickly</li> 
<li>Provide best practices guidance and support for solutions developed by customers using Prophecy IDE</li> 
<li>Deliver proactive suggestions for improving performance and efficiency in customer-specific environments&nbsp;</li> 
<li>Demonstrate a true sense of ownership and coordinate with engineering to achieve timely resolution of customer issues and requests&nbsp;</li> 
<li>Participate in the creation and maintenance of company documentation and knowledge articles&nbsp;</li> 
<li>Be a true proponent of customer advocacy&nbsp;</li> 
<li>Be a team player and coach other team members as needed&nbsp;</li> 
<li>Develop and maintain advanced knowledge of Prophecy IDE architecture and administration</li> 
<li>Support customers and other customer support team members via chat, email and video conference</li> 
</ul> 
&nbsp; 
<h3>What You'll Need</h3> 
<ul> 
<li>6+ years of experience troubleshooting and supporting B2B large enterprise applications&nbsp;</li> 
<li>Strong work experience in production issue resolution&nbsp;</li> 
<li>You have built managed and maintained all aspects of ETL including development, bug fixing, monitoring and debugging of jobs</li> 
<li>Expert in Spark architecture and experience with Databricks/Snowflake environment configuration and management</li> 
<li>Experience with Git and CI/CD technologies</li> 
<li>Technology experience in SQL, Databricks/ Hadoop/ Spark Experienced in a variety of tools and products including Snowflake, BigQuery, Azure, Hadoop, CDP etc.&nbsp;</li> 
<li>Advanced skills in at least one of: Spark, SQL, Airflow, Kubernetes</li> 
<li>You have experience of 'hands-on' technical support and escalation (through Incident, Change and Problem Management procedures) and ensure that SLAs are achieved, whilst also looking for ways to improve the day-to-day product delivery.</li> 
<li>Excellent verbal and written communication skills in English</li> 
<li>The ability to break down complex technical concepts and communicate them to stakeholders verbally and in writing</li> 
<li>Have a creative attitude toward problem-solving</li> 
<li>Entrepreneurial spirit, priding yourself on getting things done with a high level of quality</li> 
<li>Strong desire to work in a not well-structured, fast-moving startup environment</li> 
<li>B Tech or above degree in CS or equivalent</li> 
</ul> 
&nbsp; 
<h3>Preferred Qualifications</h3> 
<ul> 
<li>Full-stack Data platform knowledge</li> 
<li>Good knowledge of cloud, on-prem, and service architecture in multi-region setups.</li> 
<li>Familiarity with OAuth/OIDC and IAM technologies.</li> 
<li>Experience creating queries, alerts and monitors in Grafana, Datadog or similar tools</li> 
<li>Experience developing pipelines in Prophecy IDE</li> 
</ul> 
<h3>&nbsp;</h3> 
<h3>What You'll Have At Prophecy</h3> 
<ul> 
<li>Great culture</li> 
<li>Very competitive compensation. Paymaster in India</li> 
<li>Fair and Open Equity awards for everyone</li> 
<li>Amazing work</li> 
<li>Private medical insurance</li> 
<li>Flexible time off</li> 
<li>Manage your own growth and career</li> 
<li>Experience building a transformative product</li> 
<li>High learning opportunity</li> 
<li>End-to-end ownership of your projects</li> 
</ul> 
&nbsp; 
Our Commitment to Diversity and Inclusion 
At Prophecy, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, political affiliation, race, religion, sexual orientation, socio-economic status, and any other protected characteristics.

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<h1>Business Unit:</h1>Cubic Defense<h1></h1><h1>Company Details:</h1><h1></h1>When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<h1>Job Details:</h1>Job Summary: A technical role with responsibility for the maintenance and operation of the P5 Combat Training System based in Kuwait. The successful candidate will help to standup and deliver the Kuwait F18 P5CTS Ops and Maintenance Program.&nbsp; The successful candidate will work at the Ahmad al-Jaber Air Base and report to the Site Manager who will be co-located.&nbsp;Essential Job Duties and Responsibilities: <ul><li>Maintain a log containing the serial number, pod type, date, time, and remarks for all P5CTS pods checked in and out of the P5CTS pod shop.</li><li>Maintain a daily status/availability log on all P5CTS pods.</li><li>Maintain a record of elapsed Time Meter readings on a monthly basis and determine each pod's operational time for the month.</li><li>Operate and maintain the P5CTS Test Set in accordance with the applicable technical documentation.</li><li>Perform Organizational-Level (O-Level) and Intermediate-Level (I-Level) maintenance tests and replacement of the Shop Replaceable Assemblies (SRAs) on the P5CTS pods.</li><li>Assist as required in the operation and maintenance of the display equipment</li><li>Perform duties of computer operations technician as required, which include the following:<ul><li>Load programs for operation and test.</li><li>Perform subsystem test to assess operational readiness.</li><li>Load all pre-mission exercise data into the Data Recorder Device (DRD).</li><li>Maintain a control log of DRD issue to and receipt from aircrews.</li><li>Operate the graphics terminals during live exercises and assist with display and control operations.</li><li>Provide technical assistance to aircrews in setting up for replay/debriefing.</li><li>Maintain and store records of mission tapes.</li><li>Maintain a mission event log with specific, concise, and pertinent data entered under the following headings:&nbsp; date, time, mission/event, remarks, and operator.</li><li>Interface directly with the aircrew regarding mission sortie effectiveness.</li><li>Perform additional operations duties as directed by the Site Supervisor</li></ul></li><li>Comply with Cubic’s values and adherence to all company policy and procedures.&nbsp; In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.</li><li>In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.</li></ul>Minimum Job Requirements: &nbsp;Skills knowledge and experience: Essential:<ul><li>Technical background in a similar role with experience in a military environment.</li><li>Proficiency with MS Office and testing software.</li><li>Ability to read electrical wiring diagrams and schematics.</li><li>Experience using electronic tools and testing equipment.</li><li>Ability to lift 75lbs and perform physical tasks such as bending, reaching, and working in tight spaces.</li></ul>Desirable:<ul><li>Prior military experience and leadership training.</li><li>Experience working in remote and/or foreign environments.</li><li>Experience in computer networking.</li></ul>Education and Qualifications:Essential:<ul><li>Bachelor’s Degree or equivalent military experience, with relevant experience in an electronics-related industry.</li><li>College qualification in a technical field or equivalent technical education and military experience.</li><li>U.S. citizenship and Secret Security clearance.</li><li>Must possess a valid driving license.</li></ul>Personal Qualities:<ul><li>Adaptability to remote and/or foreign environments, with skills in diplomacy and cultural awareness.</li><li>Diligent, with strong attention to detail, integrity, and discipline.</li><li>Strong interpersonal skills with effective communication and flexibility.</li><li>Ability to collaborate within a team and work towards individual and shared goals.</li><li>Ability to work with foreign and military personnel.</li><li>Self-motivated with the ability to work independently and under pressure.</li><li>Willingness to travel as needed to meet company objectives.</li></ul>#LI-NB1‎&nbsp;Cubic Pay Range:‎&nbsp;The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.‎&nbsp;‎&nbsp;<h1>Worker Type:</h1>Employee

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