Account Manager

23 Hours ago • 3 Years +

Job Summary

Job Description

As an Account Manager at OLIVER, you will work with FMCG/Beauty and personal brands, providing excellent client service and supporting the U-Studio team. You will collaborate with the wider account team, digital designers, and the Studio Manager. You will be accountable for the brief and ensure the team has the right information to begin projects. You will manage timings plans, report and manage operational income, as well as timely billing and reporting revenue. This role requires driving multiple complex projects forward, being proactive, and bringing in new business, with a focus on client satisfaction and financial management.
Must have:
  • Excellent client engagement and influence skills.
  • Account management experience of 3+ years.
  • Manage global clients and campaigns.
  • Manage account finances and invoicing.
  • Generate creative ideas for design studio output.
  • Proficient in Microsoft Office and related software.
  • Integrate with a client-side team.

Job Details

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Account Manager 

Location: Manila, Philippines 

 

About the role: 

Working in true collaboration across all categories as our client's full service digital agency delivering best in class creative whilst being truly embedded within brand teams. This opportunity is to join the onsite team working across all Beauty and personal care brands, as well as a premium portfolio and exciting new brand launches. We are currently looking for an Account manager to join our expanding team working with UK brands across a wide variety of briefs from social media content, video production, strategy and digital assets.

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients.

 

What you will be doing:

  • Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team
  • Working with the wider account team and collaborating with the studio including our digital designers and Studio manager.
  • Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project.
  • Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner.
  • Accountable for timely billing and reporting revenue to the Group Account Director
  • Work with the studio to manage timings plans.

 

What you need to be great in this role:

  • Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
  • Demonstrable account management experience of 3+ yrs and a proven track record of managing global clients and campaigns.
  • The ability to effectively and proactively manage account finances and invoicing.
  • Highly creative with the ability to generate ideas and practically contribute to the design studio output.
  • Proficient in Microsoft Office and other related software.
  • Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.

Req ID: 12255

#LI-DB1 #LI-Onsite

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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