Agent Support Specialist

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don’t has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of “Defy Ordinary”.

How can you contribute and have an impact?

• Main local interface with agent network for any end customer order related topics.
• Supervise MSX management of invoicing and payment process + liaison with Finance & Financing 3rd party
• Support with insurance questions
• Support in issue management and problem solving.
• Support operations in system change requests
• Optimize and streamlining the processes, order check and documentation.
• Key liaison with Nissan’s Business Centre Team in Budapest
• Key liaison with Santander and other banks
• Support with system suppliers
• Support with communication and information to agents.
• Support and back-up Agent System Section Manager.

What are we looking for?

• Minimum 1 year of professional experience, preferably within the automotive industry.
• Experience in an international, matrix organization is highly advantageous.
• Higher education at Bachelor's level in finance or equivalent experience.
• Proficiency in MS Excel; relevant SAP experience is a plus.
• Fluent in English and Swedish.
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to remain calm under pressure.
• Structured and detail-oriented.

Nissan believes the power comes from the inside, the diversity and well-being of its employees is key to success. People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. Nissan is committed to be a truly diverse, equitable, and inclusive company that empowers everyone to bring their best, most authentic selves to work. Respecting each person, their opinions and value is when we can drive innovations that make a difference.

Our future vision and ambition is "Together We Empower Mobility and Beyond" for a cleaner, safer and more inclusive world.