AI Product Operations Specialist

1 Month ago • 3-5 Years

Job Summary

Job Description

As an AI Product Operations Specialist, you will lead user operations for AI products, shaping strategies and executing them from the ground up. This involves conducting user research, gathering insights, and analyzing behavioral data to inform product and content direction. You will also define user needs and develop organic growth strategies based on experiment and testing outcomes. Furthermore, you'll collaborate with content creators across various platforms to enhance brand visibility, social reach, and community engagement. This role requires a proactive individual with an entrepreneurial spirit, capable of thriving in a fast-paced, innovative environment.

Must have:

3-5 years of experience in internet, gaming, or social product operations.
Strong ability to derive user insights and understand emotional value.
Proven success in fast-paced, 0–1 environments.
Experience working with video and community platforms.

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3 skills required for this role

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Job Details

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

Lead user operations for our AI products, shaping strategy and execution from the ground up
Conduct user research, gather insights, and analyze behavioral data to inform product and content direction
Define user needs and develop strategies for organic growth based on experiment and testing outcomes
Collaborate with content creators across platforms to enhance brand visibility, social reach, and community engagement

What You Will Need:

3–5 years of experience in internet, gaming, or social product operations; experience with AI or virtual-human projects is a plus
Strong ability to derive user insights, with a deep understanding of emotional value, creator ecosystems, and community dynamics; hands-on experience strongly preferred
Proven success in fast-paced, 0–1 environments; entrepreneurial spirit and adaptability are essential
Solid experience working with video and community platforms such as TikTok, YouTube, Discord, and Bilibili, with a clear understanding of how these ecosystems function and drive user engagement

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.