Bar Team Leader

Company Description

Join the team at Novotel Sunshine Coast Resort and Convention Centre! We're looking for a Bar Team Leader to elevate our service standards and enhance the guest experience at our vibrant coastal resort. With 370+ rooms, a refreshing pool, exciting Lagoon activities, and top-notch dining, we offer a dynamic environment where leisure and business blend effortlessly. As part of the prestigious Accor Group, we’re committed to delivering exceptional service in our 1500-person conference facility, where guests enjoy both work and play.

Job Description

We’re on the lookout for a passionate and experienced Bar Team Leader to take charge of delivering seamless, high-quality bar and food service. In this hands-on leadership role, you’ll set the standard for excellence - driving service, mentoring staff, and crafting unforgettable guest experiences with your mixology expertise.

If you thrive in a fast-paced hospitality environment and love leading from the front, this could be your perfect next move.

What You'll Be Doing:

• Leading and motivating the bar team to deliver exceptional service and vibrant guest interactions.
• Training and developing team members to ensure consistent standards, upselling techniques, and guest satisfaction.
• Managing cleanliness, hygiene protocols, and inventory to keep everything running smoothly and safely.
• Ensuring compliance with RSA requirements and all liquor licensing regulations.
• Creating a warm, welcoming atmosphere—and standout cocktails that guests will rave about.

Qualifications

• Prior experience in bar service within a hotel or restaurant setting, with demonstrated leadership and mixology skills
• Exceptional focus on guest needs, maintaining calmness and courtesy under all circumstances
• Proven ability to thrive under pressure in a fast-paced environment while leading a team
• Strong leadership and teamwork skills, fostering a collaborative and cohesive work environment
• Valid Responsible Service of Alcohol (RSA) Certification
• Flexibility to work a rotating roster, including weekends and holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.