Business Analyst

GT was founded in 2019 by a former Apple, Nest, and Google executive. GT’s mission is to connect the world’s best talent with product careers offered by high-growth companies in the UK, USA, Canada, Germany, and the Netherlands.

On behalf of Mercer, GT is looking for a Business Analyst interested in HR and people analytics domain.

**Contract Duration: 6+ months (with possible extension based on performance)

About the Client:

Mercer is a global consulting leader in advancing health, wealth, and career outcomes for organizations and individuals. Headquartered in New York City, Mercer operates in over 130 countries with more than 25,000 employees and 180+ office locations worldwide. As part of Marsh McLennan, Mercer provides data-driven insights and tailored solutions in areas such as HR transformation, compensation and benefits, workforce analytics, and employee experience. The company fosters a collaborative, inclusive, and purpose-driven culture that values innovation, integrity, and impact.

About the Role:

We are seeking a detail-oriented and proactive Business Analyst to join a digital product team focused on workforce and HR solutions.

You will be supporting the Job Solutions Platform, a strategic SaaS product designed to modernize workforce planning and organizational design. The platform combines job matching, grading, and description generation, using advanced AI to automate and simplify complex HR processes like job evaluation and content creation. Your work will directly contribute to improving usability, accuracy, and efficiency for both Mercer consultants and external clients.

This role is ideal for someone skilled in translating complex business needs into structured, actionable requirements and who thrives in a cross-functional, agile product environment.

Responsibilities:

• Collaborate with product owners and stakeholders to elicit, define, and document business and functional requirements

• Collaborate with UX designers to clarify requirements and support them in design creation process

• Analyze existing processes and suggest improvements aligned with business objectives

• Create clear and concise documentation, including user stories, workflows, acceptance criteria, and wireframes (where applicable)

• Bridge the gap between technical teams and non-technical stakeholders

• Support backlog grooming, sprint planning, and ongoing product development cycles

• Assist in testing and validation of developed features to ensure alignment with requirements

• Contribute to knowledge sharing and product documentation initiatives

Essential knowledge, skills & experience:

• 3+ years of experience as a Business Analyst in a digital product or software development environment

• Strong understanding of Agile methodologies (Scrum/Kanban)

• Proven experience in business and functional requirement gathering and documentation

• Excellent communication skills and stakeholder management abilities

• Ability to work independently and manage time across multiple priorities

• Upper-intermediate or higher level of English (both written and spoken)

Nice-to-have:

• Experience in the HR, people management, or compensation domains

• Familiarity with tools such as Jira, DevOps Azure, Miro, Figma or similar

• Exposure to user experience (UX) concepts and/or data analysis

Interview Process

1. Interview with GT Recruiter

2. Technical Interview

3. Competency interview

4. Final Interview

5. Reference Check