Cast Leader - Cineplex Cinemas Metropolis

10 Minutes ago • 6 Years + • $38,168 PA - $38,168 PA
Logistics

Job Description

Cast Leaders are existing Cineplex employees who assist the management team directing and coordinating cast activities in order to consistently exceed Guest expectations. The Cast leader’s primary responsibilities are to maintain a motivational and positive work environment while working along-side their peers to ensure all standards, policies and procedures are followed. Additionally, Cast leaders will facilitate all in-house training, be dedicated to consistent training efforts, and will provide feedback to management about Cast performance. We count on our Cast Leaders to ensure Cineplex provides every Guest with an exceptional experience while maintaining the energetic, social, exciting and positive Cineplex atmosphere.
Must Have:
  • Assist the management team directing and coordinating cast activities
  • Maintain a motivational and positive work environment
  • Ensure all standards, policies and procedures are followed
  • Facilitate all in-house training
  • Provide feedback to management about Cast performance
  • Ensure Cineplex provides every Guest with an exceptional experience
  • Maintain the energetic, social, exciting and positive Cineplex atmosphere
  • A mature Cast Member with a positive attitude
  • Demonstrate strong leadership skills
  • Ability to encourage others to perform at a high level
  • Consistent delivery of the highest quality guest service
  • Ability to lead guest service behaviors in others
  • Minimum of 6 months tenure with no active discipline
  • Available to work at times critical to the needs of the business
  • Fully cross trained in all building offerings: core concession, floor, RBOs, box office (as required)
  • Complete a certification process designed to evaluate Cineplex job knowledge and presentation skills

Add these skills to join the top 1% applicants for this job

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What you will do:

Cast Leaders are existing Cineplex employees who assist the management team directing and coordinating cast activities in order to consistently exceed Guest expectations. The Cast leader’s primary responsibilities are to maintain a motivational and positive work environment while working along-side their peers to ensure all standards, policies and procedures are followed. Additionally, Cast leaders will facilitate all in-house training, be dedicated to consistent training efforts, and will provide feedback to management about Cast performance. We count on our Cast Leaders to ensure Cineplex provides every Guest with an exceptional experience while maintaining the energetic, social, exciting and positive Cineplex atmosphere.

What does it take to be a Cast Leader?

  • A mature Cast Member with a positive attitude in all they do
  • Demonstrate strong leadership skills and have the ability to encourage others to perform at a high level
  • Consistent delivery of the highest quality guest service and the ability to lead those behaviors in others Minimum of 6 months tenure with no active discipline
  • Cast leaders must remain available to work at times that the organization has determined to be critical to the needs of the business.
  • Please refer to Cineplex’s Hourly Attendance Policy and Availability agreement for details.
  • Fully cross trained in all building offerings: core concession, floor, RBOs, box office (as required)

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cineplex Entertainment Cast Leader.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

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