Job Description
- Foreign languages are an advantage
- A friendly and cheerful disposition, and patient
- Provide a warm welcome to the guests
- Provide professional assistance where required
- Assist guests with their bags and luggage
- Arrange their transportation
- Answer their queries
- Have complete and up to date knowledge of hotel products and services, local surroundings and points of interest
- A focus on customer service
- Effective verbal and written English communication
- Able to work irregular hours and shifts, including weekends and public holidays
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
A doorman is the first impression of a hotel when a guest arrives, you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with their bags and luggage, arranging their transportation and answering their queries. In order to do this you will need to have complete and up to date knowledge of hotel products and services, local surroundings and points of interest.
Qualifications
- A focus on customer service
- Effective verbal and written English communication. Foreign languages are an advantage
- Able to work irregular hours and shifts, including weekends and public holidays
- A friendly and cheerful disposition, and patient
