Centralized Customer Experience Team Intern

Summer 2026

Job Schedule: Full-time

Sponsorship: Yes or no

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Centralized Customer Experience Team Intern to join our team.

The intern will Improve User Experience of Digital Platforms (i.e. Portal) and work on “Re-brand” of Centralized Customer Experience Team (CCET) project.

A Day in the Life:

• Reduction in complaints related to website access and usage.
• Improved website analytics (e.g., lower bounce rates, higher completion rates).
• Positive user feedback.
• Increase in cross-department collaboration with CCET
• Increased likelihood for operations teams to take action on “Recommendations for Improvement” from CCET
• Gain understanding of how CCET adds value to NMAC

Who We’re Looking for:

Required:

• Must be currently enrolled in an undergraduate/graduate degree program in Business or Marketing or Information Technology –
• Human-Computer Interaction
• UX/UI Design
• Data Analytics
• Digital Media Design
• Experience with UX research methods (e.g., surveys, usability testing)
• Familiarity with prototyping tools (e.g., Figma, Adobe XD, Sketch)
• Knowledge of website analytics tools (e.g., Google Analytics, Hotjar)
• Experience with content creation (e.g., guides, videos, infographics)
• Basic understanding of HTML/CSS or front-end development (optional but a plus)
• GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
• Ability to perform work onsite.

What You’ll Look Forward to:

Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.

Professional Training and Development: Expand your knowledge and skills through rich innovation offerings, seminars, learning platforms and leadership trainings.

We are committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. We will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is our policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; we use E-Verify to validate employment eligibility.

FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of the company is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

We are committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

We also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.